Error code C-B116, what does it mean?

Fellow associate was waiting for a print job, that was printed from his computer, and C-B116 popped on the screen askg to call the tech.
We don't have a tech, so I am asking you....
Thanks!
J.D.

1 Answer

Charles Blake

Contributor 28 Answers
Posted on May 15, 2018

Charles Blake

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Joined: Apr 26, 2007

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Code

B116
Description
Communication error with the fax board
An undefined communication error occurs between the controller and the fax board.

Remedy
1 Check the connector CN106 on MFPB for proper connection and correct as necessary.
2 Change FAXB.
3 Change MFPB.

That error means a problem with the FAX Board. Now, checking connections or re-seating connections of fax board to main board are advised first, then replacing fax board if that fails.

5 Related Answers

Anonymous

4 Answers
Posted on Sep 11, 2008

SOURCE: Bizhub C252

1. Touch the following code on the trouble code display screen.
Stop → 0 → 7 → 1 → 3 → 9
2. [*] will be displayed on the trouble code screen.
3. Touch [*].
4. The screen will be shifted to the data restoration screen to perform data restoration.
NOTE
• When the restoration is performed in a short time, data restoration screen may not
be displayed.
5. Check the message which indicates that the data restoration was successfully conducted.
Turn Main power OFF, and wait for ten seconds or more to turn it back ON.

Try this please and tell your tech support service to change job....
DaSoP from Greece!

Anonymous

4 Answers
Posted on Oct 19, 2008

SOURCE: Konica Minolta Bizhub C352 error C-B116

try with trouble reset
turn off the machine, press and keep pressed utility counter, turn on the machine
on the display you'll see the Trouble reset button on the display, touch it and turn off and on the machine
check if error disappear

Anonymous

366 Answers
Posted on Feb 22, 2009

SOURCE: asking for file name before printing

Check and remove setting: "Print on fiile" in printer properties windows

Anonymous

3 Answers
Posted on Mar 17, 2009

SOURCE: WONT PRINT ANYTHING. DOESN'T LIST JOBS ON TOUCH

Is your cord hooked up to the back of the computer? It can have the power on, and everything, else but may be lose to the computer, worth checking.

Anonymous

1 Answer
Posted on Jan 11, 2010

SOURCE: print error page Bizhub C351

hello
I resolve the same problem by restart (power off power on) the switch with pluged Bizhub C360.
Maybe it will help someone.

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Error code C-B116, what does it mean?