Ricoh Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


"Replace Print Cartridge" remains in
display. Then a new AIO cartridge must
be installed. This feature is a safety
measure to prevent the used toner tank
from becoming full (there is no toner
overflow detection mechanism).

Ricoh Aficio Sp... | Answered on Jan 11, 2020


Enter and exit service mode

Ricoh Aficio... | Answered on Jan 07, 2020


need need new tires in tray 1

Ricoh Office... | Answered on Jan 06, 2020


This is a message on your PC...not the machine itself obviously? Was this scanner ever configured to work on your PC? If not, then follow this link to my comments to someone else about this machine:

http://www.fixya.com/support/t1718617-ricoh_1515mf_scanning

Ricoh Aficio... | Answered on Dec 29, 2019


SC-990 - Communication problem between BICU and input output board or software performance error.

I would suggest contacting Ricoh customer service.

Ricoh Office... | Answered on Dec 27, 2019


From things I have read about this error code, it could be happening because of using compatible sublimation inks which is causing this problem.
Check out the following link:
https://www.dyesubforum.co.uk/vbforum/archive/index.php/t-13457.html

Ricoh Office... | Answered on Dec 27, 2019


Try replacing the power cable that goes from the wall to the machine.The type of power cable used in the MP C3000 & C4500 has a hard plastic insert where it plugs into the machine that can get damaged by impact and short out. Also try checking the wall socket to verify that it is completely plugged in.
Worse case scenario it could be an I/O board.
If you have a contract with Ricoh, I would suggest placing a service call for them to come out and look at the machine.

Ricoh Office... | Answered on Dec 27, 2019


This is most likely a fuser issue. If you have a spare laying around, I would suggest replacing your fuser. If you have a contract with Ricoh, I would suggest placing a service call for them to come out and look at the machine.

Ricoh Office... | Answered on Dec 27, 2019

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