Photo tray doesn't work

Check the following:

• • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.
  
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• • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
  
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• • If the paper doesn't eject fully, you may have set the wrong paper size. Press the Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.
  
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• • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.
  
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• • Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.
  
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• • Do not load paper with holes punched in it for insertion in a binder.
  
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• • Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.
  
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Paper type

Load up to
this many sheets

Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte

80

Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss

20

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
Epson Iron-On Cool Peel Transfer Paper

1

• If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

Loading your paper
Paper loading tips:
● Load paper with the side to be printed facing down.
● You can print photos and documents on a wide variety of paper sizes, from
8 x 13 cm (3 x 5 inch) up to 22 x 61 cm (8.5 x 24 inch). The 10 x 15 cm
(4 x 6 inch) photo paper is available with and without tabs.
● Before loading paper, pull the Main paper tray out (use the Main tray release or
the tray grips) and slide out the paper-width and paper-length guides to make
room for the paper. After loading paper, adjust the guides to fit close to the edges
of the paper without bending the paper. When finished loading paper, push the
Main tray back in all the way.
● Load only one type and size of paper at a time in the same tray.
● After loading paper, extend the Output tray extension to catch your printed pages.
Use the directions in the following table to load the most commonly used paper sizes
into the printer.
Paper type How to load Tray to load
Any supported
photo or plain
paper media
1. Extend the Main tray by
pulling it out with the Main
tray release or the tray
grips.
Load the Main tray
Chapter 2
(continued)
12 HP Photosmart 8200 series
Paper type How to load Tray to load
2. Slide the paper-width and
paper-length guides to
their outermost positions.
3. Load paper with the side
to be printed facing down.
Check that the stack of
paper is no higher than
the top of the paperlength
guide.
4. Adjust the paper-width
and paper-length guides
inward until they stop at
the edges of the paper.
5. Push in the Main tray all
the way in.
6. Make sure the light on the
Photo tray button is
turned off to enable
printing from the Main tray.
Load paper and adjust guides inward
1 Paper-width guide
2 Paper-length guide
Push in the Main tray
1 Push the Main tray all the way in

Hello
Happy new year and start reading solution with Smile and trust.
Based on information you have provided I understand that your printer has stopped loading the Paper.I recognize the importance of resolving this issue and I look forward in providing you with the necessary assistance you need.

Please check the Following Link to get the guidelines "How to Load Paper" its silly to ask you but its better to keep information updated

Try by Following the steps below to correct the issue:

1. Disconnect power to the printer.
2. Remove all photo paper from the Photo Tray.
3. Push the Photo Tray completely into the printer.
4. Snap the Photo Tray out (towards you) sharply.
5. Reconnect power to the printer.
6. Print a self-test on 8.5 X 10 paper.
7. Engage the Photo Tray.
8. From the Printer Toolbox, select Calibrate the Photo Tray.

If the above solution wont work then there something to do with the Adjustment/alignment of the Tray.

Paper is not picked due to the Try --

If you see inside there will be a small rubber which need to be clean by the spirit .. Check this out as well .. as i tried on my printer and it works
Do slow and with care --

If it works Vote me

Cheers
Tejodhar Atreya

The problem is that the metal paper stop is not fully recessing into the guide at the rear of the printer and the photo paper is catching on the lip on top of the stop. Take the back cover off the printer and check that the guide has not moved out of position. Also try to twist the photo paper tray to the left or right so the stop lines up better with the guide recess. This worked for my printer tempoarily, but then things went out of allignment again, so I took a slightly more drastic step. With only a single sheet of photo paper in the tray, print another photo. When the photo tray slides back to deliver the paper to the rollers, unplug the power cord from the rear of the printer to stop the tray from moving forward again. With a pair of needlenose pliers, bend the lip on top of the metal paper stop upward. This fixed my problem permanently.

That printer has a feed switch which changes from the top feeder to the drawer below, the little light tells you whether to put paper in the top or bottom. either make sure both are loaded or switch to the one that has paper.

Are you sure the tray is inserted all the way in?

For this concern try pressing "copy+cancel" for media calibration then try again, make sure you have an A4 paper loaded. If this doesnt help you out try using the Kodak website www.kodak.com/go/itg and use "image quality" for class.

It sounds like the photo paper tray has gone in.Lift the paper tray and pull the blue photo paper tray all the way till it stops. Then push it back in till it clicks into place. Try printing again.
Let me know if it works

Power ON printer holding down ONLINE button, release it after TESTMENU is on display. Press NEXT few times, enter APM or somthing like that (or APW? cant remember), switch it to OFF. Press ONLINE. Thats it! Greetings.
ps. this is procedure direct from polish division of tallygenicom servicedesk. it works for me perfectly!!

I just sussed this issue out. On the front of the printer tray there is another pull out tray, this opens up and must activate the photo printing for A4 because it stops the paper falling on the floor once printed (cos once printed on photo paper it may still be wet). As soon as I opened the tray (and it then opens again - you'll see what I mean) it printed A4 photo paper perfectly
Hope this helps others