Answering machine not picking up phnone messages

If I remember correctly you can remotely connect to your answering machine.
When you call the phone and it greets you (assuming you haven't changed the code) press 19 to get it going.
You should then begin to hear your messages. After you get past the 19 part (options are as follows)
1 ) Plays all messages 2 ) Plays only new messages 3 ) (During playback) Deletes the current message 33 ) Deletes ALL OLD messages 4 ) Repeats current message 5 ) Stop 5 ) (While no message being played) Lists Available Commands 6 ) Skips to next message 7 ) (While no message being played) Record new greeting 8 ) Hang up 0 ) Turn Answering Machine on/off

Deleting messages (memory may be full).

Verify you do not have old messages on the the system. After the system plays all new messages, press Play/Stop again or from the handset Select 2:Play.If you find messages, delete them during or after they play.

After you listen to your messages, the voice message icon turns off. If it doesn't or if you can not receive messages, you should try to reset it: With the phone in standby, open the menu and select Global Setup; select VMWI Reset, then select Yes.

Make sure the Record Time is not set to Announce Only.

Here is the manual for your phone. You can download the manual and the instructions for setting up your answering machine are on page 43:

http://www.uniden.com/pdf/DECT1580-3om.pdf

Setting Up the Answering System
You can set up your answering system's features from the handset. Only one handset at a time can access the answering system menus.

Note: If you have multiple bases, select the base with answering system you want to access (see page 15).

Recording a Personal Greeting
Your answering system comes with a pre-recorded outgoing message or greeting that plays when you receive a call: "Hello, no one is available to take your call. Please leave a message after the tone." You can record your own personal outgoing greeting. Your recorded greeting must be between two seconds and thirty seconds long.

Press /mute. The system announces the number of new and old messages, then starts to play the messages unless it has no messages.

Press 5 to stop the announcements or message playback. You will hear intermittent beeps indicating that the system is in the command waiting mode.

Press 8 to start the recording. The system announces, "Record greeting." Begin recording after the announcement.

When you finish recording, press 8 again or press 5. You will hear a confirmation tone, and your recorded greeting plays back for you.

Selecting a Greeting

Once you have recorded a personal greeting, the phone automatically switches to your personal greeting. You can
also switch back and forth between the pre-recorded greeting and your own greeting at any time.

Press /mute. The system announces the number of new and old messages, then starts to play the messages unless it has no messages.

Press 5 to stop the announcements or message playback. You will hear intermittent beeps indicating that the system is in the command waiting mode.

Press 6. The system plays the current greeting.

To use your system from a remote telephone, you must first enter a 3-digit remote operation security code. The security code label is located on the bottom of the system.

1. Dial your phone number.

2. When your outgoing message is playing, enter your remote operation security code. Bd appears on the display to indicate the system is in remote mode.

If there are no new messages, you hear three beeps.
These are the remote codes available to you:

2 # Play all messages.
2 5 Play new messages.
3 # Delete all old messages.
7 # Record new outgoing message.
7 # Stop recording outgoing message.
8 # Record memo.
8 # Stop recording memo.
9 # Turn system off/on.
0 # Monitor the room..

Lighted button you see may not be for ANSWER SYSTEM. Lights on Base units may indicate INCOMING MESSAGE already stored or all sorts of system ready lights.
Please do these three steps:
1. From the handset, Go to menu and set ANSWER system to ON once more
2. In the menu, set the number of incoming rings before ANSWER system turns on, to just 2.
3. In the menu, record a new message using your own voice.

then, Dial your own phone number from a cell phone to test.
Watch/listen as the incoming message is played. repeat any of the above if the system doesn't work.
Post a new question and include the model number and manufacturer of your system.
I work for a manufacturer of these machines and I can help.
S

If you are using the handset, press Menu and scroll down to the line Answer Machine with the up/down arrows. Then press the left soft key twice (Select answering machine and then play new messages). The left soft key is above the Talk button. Press End to stop the play back of messages. When there are no new messages, the above will play all messages.

If you want to access the messages from another phone, you first need to change the Master PIN from the one it shipped with and set up remote access. You do this from the handset.
To change the Master PIN, press Menu, scroll to Advanced Set and press the left soft key. Then scroll to change PIN and press the left soft key. Enter the original PIN (or the current PIN) and press the left soft key. Then enter the new PIN followed by pressing the left soft key twice. You will hear a tone and see New PIN Stored on the screen. If you do not enter the correct PIN above, the screen will return to the previous menu. The PIN from the manufacturer is 0000.

For remote access, press Menu, go to Answer Machine and press the left soft key. Then scroll to Ans. Settings and press the left soft key. Scroll to Remote access and press the left soft key. Use the up and down arrows to select Activated then press the left soft key again.

Once these are set, call your phone number and when the machine picks up press #. Within 8 seconds, enter the PIN. An error tone will play if you do not enter the correct code; try again. The unit will hang up if the PIN isn't entered in 8 seconds. All new messages will play. Press 1 to replay a message (or go to the previous message), 2 to play all messages, 3 to advance to the next message, 4 to delete a message.

The manual is available here: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=ID9371B/37&scy=us&slg=en .

I hope this helps.

Cindy Wells

Here are the instructions you need to follow:

If you want to be able to play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99).
To select a PIN, perform the following steps:
1) With the phone in standby, press [menu/clock] twice.
The system announces "Security code," and the current PIN code is announced as it is displayed on the base.
Then the system announces the instructions for setting the PIN code.
2) Press [volume/select/ ] or [volume/select/ ] until the desired number appears.
3) Press [set] to select the PIN code. You hear a confirmation tone, then the announcement "Security code" followed by the new PIN code is announced. After a few seconds, the system announces "To set ring time, press menu again."
Note: The PIN code is set to "80" at the factory.

Remote Operation
When you are away from home, you can operate your answering machine with any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press [0] and enter your PIN code
3) The answering machine announces the current time and the number of messages stored in memory. Then you hear "To play incoming message, press zero two. For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:
Command Function Command Function
[0] then [1] Repeat a Message [0] then [6] Answering Machine On
[0] then [2] Play Incoming Messages [0] then [7] Memo Record/Stop*
[0] then [3] Skip a Message [0] then [8] Greeting Message Record/Stop*
[0] then [4] Delete a Message [0] then [9] Answering Machine Off
[0] then [5] Stop Operation [1] then [0] Voice Prompts
* For Memo Record and Greeting Message Record functions, the first time you enter the corresponding command, it
starts the Recording function. If you want to stop the recording, enter the command again.
Note: Once you enter the remote access menu, you must enter a command within 15 seconds, or the
answering machine automatically hangs up and returns to standby.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering machine automatically returns to standby.

Turn on the Answering Machine Remotely
If you have forgotten to turn on your answering machine, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press [0] and then enter your PIN code. The answering machine announces the number of messages stored in memory. You hear "To play incoming message, press zero two. For help, press one zero."
4) Press [0] then [6] to turn the answering machine On. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Settings:
In Settings dialog you can set the following options for Best Answering Machine:

* Greetings - allows setting up the greetings played on pick-up;
* Active in profiles - defines in which profiles the application will pick-up the phone and record messages;
* Storage - allows selecting on which disk the records will be saved;
* Pick up after - sets the time after which the call will be answered;
* Record time - maximum amount of time the message is being recorded;
* Format - message file format (amr,wav);
* Icon - configures the visibility of the icon displaying application activity and presence of new messages; depending on this parameter, can be shown in standby screen only (Phone application) or in any application;
* Play volume - play volume for the greeting;
* Records lifetime - automatically removes old messages;

Messages:
In this view you can listen to new and old messages, delete unnecessary messages, send the recorded messages and call the person directly from this view.

During the call:

When Answering Machine is processing an incoming call, you will see a dialog showing the application's progress with the ability to stop it:

* Answer - when this command is chosen during a call, it stops greeting playback or message record and you can continue talking to the caller;
* Hang up - stops greeting playback or message recording and terminates the call; hope this will be helpful...

Hi,

The easiest way to gain access into an answering machine is to use it's preset access code. This is the access code set at default by the vendor on the given device. The best thing about this is that most users don't bother to change the access code to their device, if they even know that they have such a feature. Even worse yet, some of the manuals given for the device by it's vendor even tells the user that changing the access code is optional, not necessary. So of course since most people only do what they feel is necessary, these access codes are many times if not usually set at default. So what I'm going to do for you now is list the different popular vendors out there, and include their preset access codes, how to use them, and controls to use after gaining access. Keep in mind that if there is no model number beside the vendor, then that means that the information given works on most of their models. Likewise of course if there is a model identification beside the vendor name (placed in parenthesis) then that of course means that the information provided is model dependant. So let's begin, shall we?

1) AT&T - preset access code is 10 - when the answering machine picks up punch in the access code
7 - play messages
6 - play new messages
# - stop/pause
2 - repeat message
5 - skip message
4* - record announcement (push # to end recording)
41 - play announcement
* - record memo
33 - delete all messages
3 - delete selected
0 - turn system on
88 - turn system off
99 - change remote code

2) BellSouth - preset access code is 555, Mailbox 1: 555, 2: 666, 3: 777, 4: 888 - when the machine picks up hit * and then punch in the access code
0 - help (use this to get the commands available)

3) Freestyle - preset access code is 000 - when the machine picks up push in the D button and then punch in the access code
2 - play all messages
3 - play new messages
4 - skip back during messages
5 - delete during messages
6 - skip forward during messages
8 - play outgoing message
9 - record new outgoing message
0 - set answering machine on/off
1 - hear main menu

4) Vtech (VT650) - preset access code is 0000 - enter access code during announcement
#4 - repeat message
#5 - pause message
#6 - skip to next message
#7 - delete message
#8 - skip backwards
#9 - stop/exit any function
*8 - room monitor

5) Vtech (VT2650/VT2468) - preset access code is 50 - enter access code during announcement
#4 - repeat message
#6 - skips message
#5 - stops
#9 - delete message
#7 - review announcement (after beep press 7 to record an announcement and use #5 to stop)

6) Vtech (HK5886) - preset access code is 48 - enter access code during announcement
#1,2,3 - play new or old messages
#4 - repeat message
#6 - skip message
#5 - stop
#9 - delete message
#7 - review announcement (after beep press 7 to record an announcement and use #5 to stop)

7) Olympia (OL2410) - preset access code is 0000 - enter access code during accouncement
1,2,3 - select and play messages
4 - repeat message
44 - ignore message
6 - play next message
7 - delete current message
8 - record memo
9 - record announce (5 to stop)
0 - toggle answer on/off
* - play help menu

8) Doro - preset access code is 321 - enter access code right after outgoing message has played (or during)
1 - repeat/skip to previous message
2 - play/pause message
3 - skip to next message
4 - play current outgoing message
5 - record new outgoing message
6 - stop
7 - erase current message
8 - switch off answering machine
9 - switch on answering machine/select outgoing message
0 - (after playback) erases all messages
# - end playback
## - end call

9) Virgin Pulse cordless phone - preset access code is 123 - enter access code during outgoing message
1 - review current message
2 - skip to next message
3 - erase the current message
4 - play all or new messages
7 - repeat voice menu
0 - turn on/off TAD

10) Panasonic - preset access code is 11 or 1111 - enter access code during outgoing message
4 - new message playback
5 - all message playback
1 - repeat
2 - skip
9 - stop
7 - record new announcement (use 9 to end recording)

There are also a few random vendors that don't automatically preset an access code on the machine, forcing it's user to set one up him/herself. This is a small step forward as far as security is concerned, but every vendor I saw that did this still used a mere 2-digit access code. To test and see if your target has this type of setup press # when the machine start, and then press 0. If the machine returns to the annoucement then you know this is the kind of machine it is. Of course, in reality, this isn't all that bad of a scheme since you have 100 different combinations available for the access code. However, most users simply set these access codes as 11, 22, 69, etc. So yeah, just try it out. If it disconnects you after so many tries, call back from another payphone (which you should be using in this case).

Thanks for contacting Fixya

Try this...
See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.