Canon MP530 receive fax issues

hi; Receiving Both Documents and Telephone Calls Automatically: Fax/Tel Mode If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: ??? Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting). ??? Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting). ??? Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting). 1 Press [Menu]. 2 Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>. 3 Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>. 4 Use [{] or [}] to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>. 5 Press [Start/Copy]. 6 Use the numeric buttons, or [{] or [}] to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>. Note ??? If paper jams, see "Troubleshooting" on page 53. ??? If the Ink Lamp lights up faxes will be received to memory. 8SEC. 22SEC. Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. 9 Press [Stop]. Setting ends and the fax returns to standby mode.

First try one step. The line which you have connected with the Fax, unplug any other phone from that line.
Call that number and see whether it rings or you get a fax tone.

Can you still send fax? if sending and receiving are not working you can try to update or uninstall/reinstall the software for this unit..

Hope that helps.............

The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

I am having a similar problem. You do have to connect your phone to the jack in the machine in the "Phone" jack slot, as well as have another line out to the jack in the wall in the "L" slot. That is all I know. I am having problems with my voicemail. Either I can received voicemail, and no faxes, or faxes, and no voicemail (fax picks up at specified number of rings). It is EXTREMELY frustrating. The machine is *supposed* to be able to discern between phone calls and faxes..and that is not happening.

Have you come across a solution? Aghhhhh!

It sounds like Tel/Fax mode is not set, but that the machine is likely in Fax Only mode. The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which you have indicated is your desire, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. (This is the time the machine spends checking for a fax signal before ringing for the call to be answered as a telephone call.)
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

It sounds like Tel/Fax mode is not set, but that the machine is likely in Fax Only mode. The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which you have indicated is your desire, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. (This is the time the machine spends checking for a fax signal before ringing for the call to be answered as a telephone call.)
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which you have indicated is your desire, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically.
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice.
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

The JX200 has four modes of fax receipt - Fax/Tel, Manual, Answering Machine, and Fax Only. The Fax/Tel mode, which appears to be your setting, is meant to let the fax machine automatically switch between fax and voice calls. Documents are received automatically, and the machine rings for voice calls based upon the times that are input in the settings of the machine. It would seem that the best thing to do would be to lengthen the times involved - particularly at step 7 below. I would imagine it is set at a low number - perhaps 10 seconds or less - and needs to be increased to give you sufficient time to answer the call.

Set the mode by pressing [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically.
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:
• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting).
• Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting).
• Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting).
1. Press [Menu].
2. Use arrows to select <DATA REGISTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>.
3. Use arrows to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>.
4. Use arrows to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>.
5. Press [Start/Copy]. The LCD displays <8SEC.>
6. Use the numeric buttons, or arrows to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice.
7. Use the numeric buttons, or arrows to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>.
8. Use arrows to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6.
9. Press [Stop].
Setting ends and the fax returns to standby mode. The machine will now handle calls as indicated in the settings you input.

It may take a few rounds of going through these steps to get the settings just right for your situation, but it should definitely solve your problem. If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, and I will gladly help you until we have reached a definitive solution.Thank you for using and rating FixYa!