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I am sure the original poster will have probably replaced the unit by now but I just had a similar problem with my Epson Perfection 2480 Photo scanner so I think it is still worth posting the solution in case other people hit this problem in the future.
All I had to do was put the switch underneath the scanner to the "unlocked" position and then reboot the unit.
Hey presto it burst back into life.
It's annoying to see that the manual seems to suggest that the red light means the unit is "dead" !
Go to Epsons website on the internet and look for the "download drivers" area usually under Customer Service. Enter your product type, name and model number and download the driver you need. Save it to your computer and install it when finished downloading.
its possible that the driver for your older scanner is not compatible with vista this is often the case. the disc that came with your scanner will tell you this ie: for use with win 98, me, xp. if it doesnt say vista you will have to search internet for a vista driver or go to scanner make(ie: epson.logitek) internet site and see if there is a drver there. hope this helps
original drivers are always available on epson site and you can download th driver from there.
open the epson site/ select driver download option/put the model number of the scanner/ and do the free installation/
also alternately you can search the same in google.
pls try to check your cable connection. test it with another device using the same usb interface, if it work with that, then there you can conclude if there is an issue with your scanner.
2nd check if you have properly installed it. unlpug and uninstall the scanner program then before plugging it black reinstall the scanner program. this usually clears out the conflict of plugging before installing the driver.
i need install my umax astra 5600
http://www.epson.com/cgi-bin/Store/suppo...
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