I synch files across to the Player using Windows Media Player 11, but when I try to play them I get the message "file format not supported" and it will not recognise any files. I have tried to use Real Player but always get an error before the transfer process is completed and it (Real Player) shuts down.
SOURCE: Philips 4GB GoGear Flash Audio Video Player - Video Error
just download youtube converter it is freeware.add the file ,choose the format i.e avi ,get the output file .now load it on philips media converter it will read and work.
SOURCE: Non-Supported format detected
Some videos, like music videos, have a copyright protection system on them that will not allow them to play even if you use the converter. You can also go to Philips' website and get the upgrade for your Media Converter - worth a whirl.
-Tha Mp3 Doctor
SOURCE: my philips gogear 2gb mp3 player will no accept any format
maybe try uninstall program on pc then put instalation disk back in and reinstall
SOURCE: I have a GoGear SA3025/37
The SA3025 is incompatible with any song that has DRM protection on it. Therefore, your only choices are to download files that are in true mp3 format - 90% of music services do not use mp3 format anymore. Or, to ocnver them to mp3 (or less preferably WMA) from CD.
It is a limitation of the player.
-Tha Mp3 Doctor
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