Philips SA6025 Digital Media Player Logo
Posted on Dec 12, 2017

Gogear 6025 does not recognise windows media files

I synch files across to the Player using Windows Media Player 11, but when I try to play them I get the message "file format not supported" and it will not recognise any files. I have tried to use Real Player but always get an error before the transfer process is completed and it (Real Player) shuts down.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 21, 2008

SOURCE: Philips 4GB GoGear Flash Audio Video Player - Video Error

just download youtube converter it is freeware.add the file ,choose the format i.e avi ,get the output file .now load it on philips media converter it will read and work.

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ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Dec 12, 2008

SOURCE: Non-Supported format detected

Some videos, like music videos, have a copyright protection system on them that will not allow them to play even if you use the converter. You can also go to Philips' website and get the upgrade for your Media Converter - worth a whirl.

-Tha Mp3 Doctor

Anonymous

  • 1 Answer
  • Posted on Dec 31, 2008

SOURCE: my philips gogear 2gb mp3 player will no accept any format

maybe try uninstall program on pc then put instalation disk back in and reinstall

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Mar 06, 2009

SOURCE: I have a GoGear SA3025/37

The SA3025 is incompatible with any song that has DRM protection on it. Therefore, your only choices are to download files that are in true mp3 format - 90% of music services do not use mp3 format anymore. Or, to ocnver them to mp3 (or less preferably WMA) from CD.

It is a limitation of the player.

-Tha Mp3 Doctor

Anonymous

  • 1 Answer
  • Posted on Dec 30, 2009

SOURCE: "File Format not Supported!" Error message for music files

? i got that too

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Related Questions:

0helpful
1answer

Unable to transfer to mp3 player

Hi there,
Based on Philips SA6045 User's Guide, youou can transfer your media content in the following ways:

  • Using Windows Media Player 10 – Note: You cannot transfer all video files using this method. It is recommended to use Media Converter for Philips to transfer video files.
  • Using Windows Media Player 11 - Note: You cannot transfer all video files using this method. It is recommended to use Media Converter for Philips to transfer video files.
  • Using Windows Explorer - Note: While all files will transfer, they may not play back if the player does not support the format.

It is recommended that you use Media Converter for Philips to transfer your video content, and Windows Media Player (10 or 11) to transfer your music and pictures to the device. Use Windows Media Player (10 or 11) to transfer all video that you purchased online to the device.

CLICK HERE To download Media Converter For Philips


for further assistant, please check the User's Guide,
CLICK HERE To see the User's Guide for Philips SA6045

good luck :)

0helpful
1answer

Windows not not installing music files

To obtain windows media player 10, you will have to uninstall windows media player 11...the only way you can uninstall is if you have windows xp...To uninstall windows media player 11, click on start, control panel, add and remove programs, locate the windows media player 11 application then click uninstall...Once you uninstall the program restart your computer....You should have windows media player 10 now...
I hope that helps
Thank you
Belbwa
0helpful
1answer

Songs made inac cessible by sync up

The HDD6330 works perfectly with Windows Media Player 10, but synching it with Windows Media Player 11 eventually causes problems - there is a warning about this issue on Philips' website. The damage has probably already been done, but if your computer will still recognize the GoGear, double-click MyComputer, double-click the icon of the Philips Go Gear, and look for a file call "wmpinfo" - it is a file that Windows Media Player 11 adds automatically to the player that wreaks havoc on this particular GoGear - delete the file called "wmpinfo". Then rollback your version of Windows Media Player to ver. 10 - it will not erase any of your media files in the process.

Good luck!

-Tha Mp3 Doctor
0helpful
1answer

Current files on gogear mp3 cant be replaced.

The HDD6330 doesn't respond well to Windows Media Player 11 - I know it's a pain, but you may have to rollback to Windows Media Player 10 to get it to display correctly (don't worry - you will not lose your existing files by doing so).

-Tha Mp3 Doctor
0helpful
1answer

Can't download free music and videos on a sa3025 gogear mp3player

You have to use Windows Media Player to trnasfe rsongs/the Philips Media Converter for videos:
The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer
0helpful
3answers

HELP!

The manual won't help...here are my guides...

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

1helpful
1answer

Philips 8GB gogear mp3

Use Windows Media Player:

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer
0helpful
1answer

Gogear Juke boxes

Before trying to delete the duplicate songs, first try re-synching your GoGear with Windows Media Player by connecting the GoGear to the computer and clicking on the Sync tab (if you haven't set up the GoGear for automatic sync).

You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-)

The HDD 1630 doesn't work particularly well with Windows Media Player 11, so you may have to follow Microsoft's instructions for rolling back to Windows Media Player 10.

-ThaMp3Doctor
0helpful
2answers

How can I delete things that show up on my mp3 but not on my computer?

You probably have your Windows Media Player set up for AUTOMATIC instead of MANUAL synchronization. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.

Here's what you want to do (this process assumes you have Windows Media Player 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.

As for some files not being viewable, try simply disconnecting the GoGear from the computer and resyncing with Windows Media Player. sometimes files will be displayed multiple times, and a simple resyncing will cure the problem. Otherwise:
You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-)

-Tha Mp3 Doctor
0helpful
1answer

Windows media player 10 will not download music to my mp3 player

Media Player 10 should work with this player. If you are using version 11, then it will need rolling back.

Also, connect the player to the PC and wait for it to be recognised as a GoGear, BEFORE opening Media Player, to synch tracks.
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