No dialing tone?

Remove all the phones on the system. Remove all the handset batteries. Plug in one old style corded phone to the main phone jack, it is normally the one closest to the front door. Do you have dial tone? If not, it is your Telco. If you have a dial tone, plug all the other phones in testing for a dial tone as you go.

Some units if the battery is not fully charged or any ac adaptor for another phone also connected is not plugged in you will now have no dial tone.

Unfortunately, I do not have a manual for the GH-4102. However, most cordless phones get out of range messages at a few points: low handset battery, no power at the base or no dial tone at the base. Other possibilities are the phone base and handset lost the registration or one or the other isn't transmitting/receiving properly.

Things to try: unlpug the base power (from both the wall outlet and the phone) and phone line cord and remove the battery from each handset. Wait a few minutes and then reconnect the batteries and plug in the power and data connections. (Check when you unplug the base power adapter if it was warm; that indicates the unit was at least getting power at that point.) Recharge the handset batteries and then re-register the handsets, if needed.
Consider replacing the handset batteries if they are more than a year old (this includes the time that the phone may have been on a shelf after manufacturing). Try a new phone data cable (RJ11).

Next test your phone line and make sure that you have a dial tone. I like to use an old corded phone with the new phone cord for testing. If there is no dial tone, test the line at another jack. If there is still no dial tone, find your incoming phone line and open the service box. If you have a relatively new service, you will be able to plug your test phone into the service box and test there. If you can't test the line or there is no dial tone at the service box, contact your telephone company. They will test and fix outside problems for free.

If the problem is inside, look at all accessible wiring and make sure that the lines aren't damaged. If only one jack is bad, open the faceplate and fix any loose wires. There are two types of connections. The first holds the conductors under screws and the wire must be stripped back and secured. The other uses a keystone jack. The conductor wires are not stripped but a special tool punches the wires into place. You can find the punch-down tool at many hardware/home improvement stores in the wiring section. See http://www.lanshack.com/wire_phone_jack.aspx for a picture of the correct wiring for the jack.

If your phone line has a dial tone and the above fixes didn't work, contact the company and get the phone repaired if it is under warranty (usually 1 year). If it is out of warranty, then decide if it is worth repairing or if you should replace the unit.

I hope this helps.

Cindy Wells

get closer to the base unit when you calling

Whenever I see this issue, I grab an old corded phone as a test phone. The line in use message could be a problem with the phone line or the phone. First make sure that the base has power and try a new phone data cord (RJ-11). Next plug in a test phone to that jack and see if you get a dial tone (preferably with the new data cord).

If you do not get a normal dial tone, try another jack on the line. If you still do not have a dial tone, find where the phone service comes in and open the box. If you have a new service, you'll find an RJ-11 jack in the box. In that case, plug your test phone into the jack. If there is no dial tone or you can't test at the service box, contact your phone company. They will test the line and fix any outside problem.

If it is an inside problem, inspect all visible wiring and open the wall plate if only one jack is bad. There are two standard types of wall plate connections. For one, you strip the conductors and secure them under a screw. For the other, you use a punch down tool to press the conductors (without stripping them) into the right spot in the keystone jack. This tool is available at many home improvement stores in the wiring section. See http://www.lanshack.com/wire_phone_jack.aspx for a picture of the correct wiring.

If the problem is with your phone only, try to reset it. Take the batteries out of the handsets and unplug the power cord from the base and the wall outlet. Wait a few minutes and then plug everything back in. Make sure that the power brick is warm (getting power) and that the handset batteries are fully charged.

If the reset doesn't help, you should contact the manufacturer. If the phone is under warranty have them repair it. (If it is out of warranty, decide if it is worth fixing.) Most of these phones are not meant to be repaired by the consumer.

I hope this helps.

Cindy Wells

I have a standard trouble-shooting routine for cordless phones. 1) Remove the battery from the handset (from all handsets for a multi-handset version). Then unplug the power cord from the base and wall outlet and also remove the telephone cord. Wait a few minutes and then reconnect the power and phone line cords. Reconnect the battery (ies) for the handsets. Make sure this connection is tight. Then make sure that the battery is fully charged (15 hours before first use) and register the handsets if needed. This is done by putting each handset onto the base in order for the D2997. Wait about 30 seconds for each one until you see the Handset Registered message. Make sure that you are within range of the base.

Next try a different telephone (RJ-11) phone cord between the base and the wall jack. Also check if the power adapter for the base is warm. For the next set of tests, I like to use an old corded telephone. Using a different phone, check if you get dial tone at the jack. If there is a dial tone, then the problem is with the Uniden phone. If the above trouble-shooting didn't help, then contact Uniden. These phones aren't meant to be user serviced.

If you do not have a normal dial tone, try another jack on the same telephone line. If there is dial tone at another jack, then you have a problem with the first jack. Otherwise find where your telephone service comes in. If you have a fairly new service, you'll find an RJ-11 jack. Plug your test phone into the jack and test for dial tone. If you have no dial tone or can't test your line, call your phone company. They will fix any outside problem for free. If it is an inside wiring problem, look at the visible wiring and determine if the wires are damaged. Open the jack (if only one is bad) and check for loose wires. There are two types of jacks. One secures the terminal wires with screws and the other uses a punch-down jack. For the screw type, strip additional insulation from the conductors, if needed, and then reconnect them. For the punch-down type, you will need the punch-down tool. It is available at many hardware stores in the wiring section. Use this diagram to check your jack wiring: http://www.lanshack.com/wire_phone_jack.aspx . If you can't see an obvious problem with the wiring, you may want a professional to deal with the wiring in the wall. Your telephone company will do this for a fee.
Uniden has the manuals for their DECT phones on their site: http://www.uniden.com/bin/venda?ex=co_disp-view&bsref=uniden&scat=dectphones_mnl . The manual for the D2997 is available here: http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/D2997om.pdf .

I hope this helps.

Cindy Wells

Most cordless phones will say connecting when the handset is out of range, the base has no power or the base does not have a dial tone.

I start my tests at the base and make sure that another phone (preferably an old corded phone) gets a dial tone at that jack. Try a new phone cord to check if the cable is bad. Check if the power brick for the base is warm and that the outlet has power. For some phones, you can reset them by unplugging the base and removing the battery from the handset. Then reconnect the battery and plug in the base. Check if the handset and base can communicate (try the Find Handset option). If needed re-register the handset.

If the test phone doesn't get a dial tone, then you need to find where you have a wiring problem. Try the test phone at another phone jack. If there is still no dial tone, find the telephone service box (where the phone line comes in). If you have a fairly new service, you will find an RJ-11 jack in the box. Plug in your test phone and check for a dial tone. If you have no dial tone, contact your phone company. They will come and fix the line for free. (If you can't use an RJ-11 cord at the service box, your phone company will test this outside connection.)

If there is a dial tone at the service box or at one jack and not another, it's an inside wiring problem. Look at any open wires (perhaps in the basement) for obvious damage. Open the jack and check for loose wires. (There are two types of jacks - one wraps the wire around a screw, the other requires a punch down tool to secure the conductors in the keystone. The conductors should be connected to the terminals in the correct order. To see a picture of the terminal connections that are used, see http://www.lanshack.com/wire_phone_jack.aspx . The punchdown tool is available at many home improvement stores in the wiring aisle.)

If your test phone had dial tone at the original jack and resetting the phone by disconnecting the power did not help, then the phone needs service. If it is under warranty, contact V-tech. Otherwise, you may be better off replacing the unit. These phones are not meant to be user serviced.

I hope this helps.

Cindy Wells
(if you add a comment with the model, then I will check if I can provide more details in my solution.)

The lights are controlled by 2-AA batteries per line (they are not necessary to just make calls) - The dial tone, I don't know, but you have Line 1 & 2 as one Plug, plus Line 2 and there are 2 Data plugs all in the back.. so...you know

That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.

I just encountered this same problem on my phone. To resolve, you must hard reset the phone as follows: unplug power cord, unplug phone cord, remove all batteries. Leave disconnected in this state for at least 10 minutes. Now reconnect in following order: reinstalling batteries, reattach the phone cord followed by plugging in the power cord. This restores the phone to the original settings. You will lose items in memory, but the phone dial function should be restored. This was recommended by customer service and resolved my issue which sounds identical to yours. You can now proceed with resetting up your phone as desired.