Brush will not rotate, has been cleaned & nothing is binding. Does not appear to be getting power to the head
Hi there,
I'm sorry to hear you're having difficulties with your DC22. If you've been unable to get the Motorhead working after cleaning it, please get in touch with us directly so we can provide further assistance. You can call us free on 1-866-693-9766 (US), or 1800 239 766 (AU) - if you're based outside these countries, please let me know where you're located so I can provide the correct contact details.
We'll look forward to helping you resolve this issue.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
SOURCE: dc11 dyson
I dont think its a problem with the filters if you have normal suction.
If the DC11 cylinder/ canister vac has an air turbine brush / turbo brush check that the drive belt inside it isn't clogged with dirt. If its a toothed belt ensure that it is properly snapped on as well as the other parts in that floor head tool. There may also be dirt clogged in the turbine wheel which is stopping the brush from moving quickly.
SOURCE: rotating brush will not turn on my Dyson DC07
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
SOURCE: Dyson 18 slim the rotating brush bar will not
If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.
SOURCE: the brush bar wont spin on my dyson dc 25... i
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Kind regards
Darran
Dyson Customer Service
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