Nortel T7316E 2-Line Corded Phone Logo
Posted on Oct 21, 2008
Answered

Mailbox problem I am locked out of my mailbox and need to change password.

Answer This Question
  • 3 more comments 
  • Anonymous Nov 13, 2008

    i am locked out of my mbox and i dont know the admin password

  • patypisciana Dec 02, 2008

    I think we've changed the system admin default password. When I do Feature 983 then I add the Log number 1020000 (our phones have a 3 number extension) it says invalid password. can you please help? my phone is a M7208

  • shelleyh Dec 16, 2008

    I have the same problem but I followed the steps listed and the system will not accept "0000" or "1020000" for the password. Is there a way to reset it to the default?

  • Anonymous Mar 28, 2014

    When typing in password message says mailbox is locked, contact administrator. I can' get passed this feature.

  • Anonymous Mar 28, 2014

    Business has one phone number. Need to change mailbox password. When I try it says mailbox locked contact admin

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.
Corporal:

An expert that has over 10 points.
Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 4 Answers
  • Posted on Oct 29, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.
Corporal:

An expert that has over 10 points.
Mayor:

An expert whose answer got voted for 2 times.

Joined: Oct 29, 2008
Answers
4
Questions
0
Helped
7685
Points
23

The following instructions will only work if your System Administrator password is set to the default. Usually the default is 0000.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

NorstarM7324 Mainboard locked.Feat*0,mailbox is 300, Used locked mailbox procedure system says Mailbox doesn't exist.Tried feat 985 press 9,password prompt 73738767793 & ok but it won't reset to 0000.
which meridian?

F*0 should be button inquiry?
What extension are you trying to unlock?
Read full answer
May 01, 2019 • Lands Phones
0helpful
1answer

I go through all the steps to unlock the mailbox and it tells me the password is changed but the mailbox is still locked.
Are u resetting the password of the right mailbox?
Read full answer
Jul 09, 2014 • NorStar M7310 Phone
0helpful
1answer

We have a norstar m7310 and the mailbox is locked due to too many failed password attempts. I did log into the System administration and reset the password to that mailbox and it is still locked. How do I...
When you reset the password, it goes back to the default of "0000". When you try to log into that mailbox the next time, it will prompt you to change the password. Hope this helps!
Read full answer
Oct 21, 2009 • NorStar M7310 Corded Phone
4helpful
1answer

I have the same problem: mailbox locked
How to Change a Mailbox Password (Administrator Only) 1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number (same as extension number) you wish to reset.
8. Press "Reset" softkey.
9. Press "Rls" to exit (orange button to the right of the number buttons).
The Default password is "0000".
Read full answer
Sep 11, 2009 • NorStar M7310 Corded Phone
0helpful
1answer

Mailbox locked error message. when i try to check messages and enter my mailbox # and pw. it says mailbox locked, pls call admin. and then closes
You need to get into voicemail administration and reset the mailbox password. Open the mailbox (F981), enter the default password (0000) and the system will prompt you to enter a new password.
Good Luck!
Read full answer
Sep 08, 2009 • NorStar Compact Ics WithClid Trunk Mod...
3helpful
1answer

I locked myself out of my voicemail for Norstar M7310!
Feature 983 is system admin

1. Log into system administration
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000′, the system will ask the user to change
Read full answer
Aug 06, 2009 • NorStar M7310 Corded Phone
33helpful
1answer

Mailbox locked how to unlock it
First you will have to find out the extension number that is giving you issues.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".
Read full answer
Apr 20, 2009 • NorStar M7310 Phone
1helpful
1answer

Lucent Partner VMS, we are locked out of an extension mail box,
Dial into voicemail
when prompted to enter a mailbox.....
99#
1234#
9
dial 4 for mailboxes
enter mailbox number
listen for prompt to re-initialize mailbox password
done
Read full answer
Jan 13, 2009 • Lucent PARTNER18 Corded Phone
0helpful
1answer

Information mailbox
Solution

Feature 983 - enter password 102xxxx

Mailbox
Change
Enter mailbox number
Password hit next
Extension hit next
service class change to 1 for regular mailbox, 7 is for information mailbox
Read full answer
Sep 11, 2008 • NorStar M7310 Phone
16helpful
1answer

NorStar T7316E Corded Phone Problem - mailbox locked
You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.
Read full answer
Dec 19, 2007 • NorStar T7316E Corded Phone
Not finding what you are looking for?

View Most Popular

T7316E 2-Line Corded Phone

  • Lands Phones

Related Question

NorstarM7324 Mainboard locked.Feat*0,mailbox is 300, Used locked mailbox procedure system says Mailbox doesn't exist.Tried feat 985 press 9,password prompt 73738767793 & ok but it won't reset to 0000.

  • Lands Phones

Related Topics

924 views

Ask a Question

Usually answered in minutes!

Popular Questions

Nortel T7316E Call Forwarding - Outside Line

Nortel Norstar 16-Line PBX...

Change extension number on Nortel T7316E model

Nortel T7316E 2-Line Corded Phone

Changing name in nortel T7316E handset

Nortel Norstar 16-Line PBX...

Changing the time on a Nortel networks phone

Nortel Norstar 16-Line PBX...

How do you turn the music on with a nortel phone?

Nortel Norstar 16-Line PBX...

Top Nortel Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

vince

Level 3 Expert

2530 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Nortel Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...