Lexmark Prevail Pro705 Wireless All-In-One InkJet Printer Logo
Posted on Jan 29, 2012
Answered by a Fixya Expert

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Lexmark 705 adf jam

When i use the adf tray the paper start to feed but get stuck at the bottom

  • 2 more comments 
  • Michael Jan 20, 2014

    Try this quick fix.

  • Christof Brodmann
    Christof Brodmann Jan 29, 2014

    Thanks soooo much this solved my problem , your the best

  • Donna Hood
    Donna Hood Feb 01, 2014

    Thank you for posting this!! It worked for mine too!!! Very much appreciated!!!

  • connie wagner
    connie wagner Feb 14, 2014

    Thank you so much for posting this video. Took me two minutes and worked like a charm. Had been dealing with this broken adf for ages. You are a lifesaver!!!

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2 Answers

Michael

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  • Contributor 14 Answers
  • Posted on Nov 27, 2014
Michael
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If your adf is jamming while it is feeding it might be due to a broken hinge. Check out this video.https://www.youtube.com/watch?v=GaS0oKcreBo

  • Official Brand Answer 3,344 Answers
  • Posted on Feb 09, 2012
Anonymous
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Try this approach to fix the problem.1. Clear the paper jam.2. Update the firmware for your printer. The firmware update will help improve your printer's performance and the sensitivity of the paper sensor. Make sure that the printer is connected with the USB cable to your computer when updating. Please visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.3. Once the update is complete and successful, try to copy or scan again using the ADF tray to verify that the problem is fixed.

Should the problem continue even after the update, please contact Lexmark Technical Support Center for further assistance.

  • Tom Hamilton Feb 27, 2015

    Both videos identical

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 13, 2007

SOURCE: Lexmark X73 print/paper problem

Same problem here. Went thru a few tests with Lexmark but didnt help. They next said it would be best to get new one since repair cost would be higher. Thru front door I do see a spring that moves freely. That must be broke. After their help they sent email for 20% off.

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Anonymous

  • Posted on Oct 06, 2008

SOURCE: Lexmark E232 - Tray-1 Paper Problem

Just take ruber band out and flip it. And put it back, It works. Main reason is rubber is dried. Frugalguy's suggestion worked for me. Thanks.

Anonymous

  • 29 Answers
  • Posted on Mar 02, 2009

SOURCE: paper jams on X5470 Lexmark printer.

Fiend your solution direct from Lexmark. Here is your solution

6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
858

Anonymous

  • 101 Answers
  • Posted on Mar 07, 2009

SOURCE: 202 paper jam

try to find paper or peice (bit, partm particle) of paper under back cover.

Anonymous

  • 2 Answers
  • Posted on May 18, 2009

SOURCE: paper does not feed into lexmark X5470 all in one printer

Rollers could be worn out. Also could be a problem with the paper sensor. Not sure what type of sensor this printer uses. Some just use a pressure switch, others use a light sensor.

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0helpful
1answer

290.20 error message on x204n

Ensure that the proper paper size is being used in the ADF.

Are the paper guides on the ADF tray properly adjusted?

Inspect the ADF separator roll and ADF separator pad for wear. If they are worn,

replace them. If they are dirty or have a buildup on them, clean them with a damp

cloth.

If the ADF fails to pick check to make sure that the paper height in the ADF input

tray is beneath the height marker on the ADF paper guides.

Inspect the paper present sensor on the ADF.


• Check the flags on the sensor. Are they able to move freely? If the sensor

flags are damaged, replace the ADF assembly.

Make sure the ADF cable is securely connected to the ADF and the controller

card.

If the cable is properly connected, perform the following checks:

• Check the ADF cable for continuity.

• Check pin 1 on controller card connector J2 for +5V.

• Pin 3 should be ground.

If voltages are present, replace the ADF.

If replacing the ADF does not fix the problem, replace the controller card.

If the ADF is multi feeding, check the ADF pick roller and pad for dirt. Remove

them from the MFP, and clean them with a lint free cloth and isopropyl alcohol.

If the leading edge of the paper is damaged, instruct the user to lessen the

number of documents being copied from the ADF at one time.

If there are excessive misfeeds from the ADF, verify that the ADF paper tray and

extender are properly installed.

Skews and jams at the ADF paper present sensor might be caused by an
improperly closed ADF cover. Ensure the ADF cover is closed properly.

0helpful
1answer

Documate error 8

Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

1helpful
2answers

Fax on Lexmark 901 pro not feeding

Does it also jam when you're just copying or scanning? Try to check if the scanner is closed all the way down. The cover needs to be closed all the way down for the paper to flow properly from the ADF to the exit tray.
0helpful
2answers

I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...

Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:


  2. Check the position of the ADF document guide:


    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:


    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:


    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).




    1. Close the scanner unit.


    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    3. Test the printer by scanning or faxing via the ADF unit.


  3. Check the ADF edge guides:




    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.



    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.


  4. Check the ADF unit feed rollers:


    1. Open the cover of the ADF by pulling up the grey lip, as shown below:


    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.


    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:



    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:


      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.



      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.


    5. When complete, close all the covers.


    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    7. Test the printer by scanning or faxing via the ADF unit.



  5. Check that the ADF unit sensors are not obstructed.




    1. Open the cover of the ADF unit.



    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.



    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.


    4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
Hope this helps.

Thank you for using FixYa.
0helpful
1answer

When i switch on my photocopier tohiba 2860, it asks for service and gives an error code 08221-918100. what could be the problem?

Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

  1. Error Codes - Toshiba 2860

  1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi
4helpful
4answers

My Canon MP530 indicates that I have a paper jam. There is no paper jam - I have checked and re-checked and turned it off and on several times and it is still reading that there is a paper jam. How do I...

Hello there You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

Paper will not feed through the printer . . , ''paper jam'' message appears . How can i open the printer to check for a paper jam? I have a Lexmark X83 printer/copier/scanner.

behind the printer there is the tray that can be opened easily to check if the printer is jammed in or the paper feed sensor is stuck up.just open the back tray of your printer and check.
get back if you require more assistance on this.
thanks.
1helpful
2answers

ADF paper jam, when there is none

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.
0helpful
2answers

Paper jam

remove all the paper from the papoer feed tray, open and close all the compartments that allows you to remove the paper if any is stuck.. with the paper out the tray, press the paper feed button or contine and this should work, if not unplug then plug back in.
13helpful
9answers

Paper wont feed propaly

Something probably fell into that tiny pinch of an area where the paper goes. I have found everything from a Tostito crumb to a chip of drywall blocking my paper feed. Flip your machine over, poke it if you have to, and shake it around til the little bugger falls out.
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