My Dyson started making a loud noise like there was some obstruction near the roller. After cleaning thoroughly it still made the noise, I thought maybe it was slippage in the belt or the roller was broken somehow, so I replaced both these parts. While I was fixing things up I cleaned the filter, the whole inside of the shield that houses the roller, and I cleaned out the hoses and things that go to the canister. After all this, the noise has lessened a little but it is still making an unusual and loud noise. It only makes the noise when the roller is going. Even though it makes this wierd noise it still vacuums well. I also tried taking the belt off to see if it still makes the noise when the vacuum is in carpet mode with no roller (like maybe its the clutch or the motor), and with the roller unattached it doesn't make the noise. When it is set for hard floors there seems to be some high-pitched whistling that I don't remember hearing before. But it still seems to maintain the vacuuming force. It doesn't make the other loud noise. I'm pretty much out of ideas here, without starting to replace more expensive parts. Any ideas??
Hi Liz,
I'm sorry to hear that you're concerned about the noise your DC17 is making. It will be difficult for us to help without hearing the noise, so it's probably best if you get in touch with us directly. One of our Helpline experts will be able to determine the cause of the issue, and will be able to recommend the best course of action.
You can call us free on 1866MYDYSON, or email [email protected]. We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
We just took our vacuum completely apart and added a new belt, roller brush and sole plate. When my vacuum softly hits a piece of furniture it is so loud. Seems more louder going over certain types of rugs as well. I cannot afford to have vacuum in shop for 2 weeks.
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