Not running- CH 24 code on the Humidity setting & empty bucket red light flashing even though bucket is empty and in place correctly

The switch may not be the problem. However, a dirty or clogged air intake filter or the humidity extraction level set to high could be.

Turn the unit OFF & unplug it.
Remove and clean the air intake filter thoroughly. Be sure the filter is completely dry, before reinstalling. Never operate the unit without the filter in place.

After the filter is dry, reinstall it, plug the unit and turn it ON. Lower the humidity extraction level to 35%. If you have an analog unit (No LED screen) set the humidity extraction knob on Maximum.

And finally, be sure that the water collection bucket is installed properly and is not vibrating loose when the unit runs. It should fit squarely into it's holder, making contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly, it should not tilt down at the bottom of the bucket.

All of the above should solve the problem and you won't need to purchase a new switch. But, in the unlikely event, that you will have to. You will need to furnish the Brand Name of the unit and the Correct Model Number. As, they are not all the same.

Hope this helped you and thanks for choosing FixYa.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Leo, have you removed and emptied the buck and reinstalled it? If not, that's the first thing you need to do. If you have already done that, remove the bucket and if it's equipped with a float valve in the top of the bucket, make sure the float is not stuck in the UP position. If it is, jiggle the arm of the float, so that it will return to the DOWN position.

If not equipped with a float valve, when you reinstall the bucket, be sure that it fits "squarely" from top to button into the holder.

NOTE: Before attempting any of the above, turn the unit OFF and unplug it it.

Hope this helps you troubleshoot and solve the problem.

Actually, it's probably doing what it should. Let me explain: Dehumidifiers run until they have lowered the humidity/moisture level to where you have the humidity extraction level set. At that point, the unit shuts OFF, until senses the humidity level has risen above where you set the level and it turns ON again. That doesn't mean the bucket will always be full when it shuts OFF. It may turn ON & OFF many times before the bucket is full. Watch for the Bucket Full Light to illuminate. That's when the bucket is FULL and needs to be emptied.

Hope this helped you understand how the unit works.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

;'
;'';

Hi,

Here is a tip that explains what can be happening to make the dehumidifier show that the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

I have the exact same problem. I suspect this is the same as the "CH 01" problem others had with a different unit that seemed to be the bucket switch. I still need to confirm.

Error code 01 - unit has a sealed system leak; most warranties are 5 years.

Either the humidistat is weak or the bucket is in place button is vibrating against bucket and short cycling

the lowest setting for % of humidity is 35% on that unit... sounds like with all the other errors that the IC board is bad (the Control circuit board behind the displays)