Top 20 LG LHD65EBL Dehumidifier Questions & Answers

if by turn off do you mean make the fan stop running ? if so sometime in the past few years someone decided to make machines like this run the fan all the time , but they do cycle the compressor motor to regulate the rooms humidity level

Error code 67 is an airflow problem. Either clogged filter or bad blower motor. Unplug unit remove bucket and feel for filter in front behind cover it drops down. Clean filter with water and reinsert. Plug unit in turn to "on", fan should begin to run, after 3-5 minutes compressor should start. If fan does not start it is bad and should be replaced.

We;ve managed to clear this error, at least for the last 5 days. Remove the bucket, and reach up behind the front panel where there is a filter- ours was covered in dust. After cleaning this off, and resetting the machine (by pulling the electric plug out and re-inserting), the error went away.Your mileage may vary.

It may not be the fan, as much as it the compressor vibrating. This occurs if the unit is not sitting on level flooring or on a carpet. Why I carpet? I do not know, but my LG unit does the same thing. I have found that smacking the sides of the cabinet simultaneously with my open hands, stops the vibration and the noise.

if however, it is the fan making the noise, it too can be affected by an UN-level surface. In addition, the fan shaft made need lubricating. WD40 works well for this or light machine oil (like sewing machine oil) will work too.

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Eddie, turn the unit OFF & unplug it. Then remove the bucket and check the float valve in the top of the bucket. It may be stuck in the 'UP' position or is broken. When reinstalling the the bucket, be sure that it fit's "squarely" from top to bottom in the bucket holder and is making firm contact with the bucket safety removal switch on the rear wall of the bucket holder.

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There may be some packing material left in the bucket or tape that is holding the float valve in place. In which case, the float valve may be in the UP position, which tells the unit, that the bucket is full.
Check the top of the bucket for the float valve and make sure it's in the DOWN position. Reinstall the bucket 'squarely" in the bucket holder and making contact with the bucket safety removal switch on the rear wall of the bucket holder.

If this continues to happen, consult the Troubleshooting Guide in the Owner's Manual.

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Prt of the problem may be a dirty or clogged air intake filter.

Turn the unit OFF and unplug, it before removing the filter to check and clean it.
You can ether vacuum it or if it's really dirty & clogged, wash it in warm water and mild dish washing liquid. Rinse thoroughly, shake off access water and allow it to dry completely, before reinstalling it.
Never operate the unit without the filter in place. As this could damage the unit.

Plug the unit back in and turn it ON. Try lowering the humidity extraction level now, using the arrow down button. For a very damp, humid basement application 35% is a good setting to start with for several days.

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From what you have described, the float valve is the top left rear of the bucket may be stuck in the down position and is not rising when the water level rises to the shut off point. Jiggle the float valve handle to free it up. In addition, the bucket may not be installed properly and is allowing water to leak onto the floor. Be sure that bucket is installed "squarely:" into it's holder from top to bottom. When installed properly, there should be no downward tilt at the bottom of the bucket.

To further assist you, I have included a link to your Owners Manual in case you have misplaced yours. You may download and print this manual for future reference.

http://aic.lgservice.com/gcsc/dwn/main

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Unfortunately, the model you bought from Home Depot, today has been discontinued by LG.And should not have been available in stores. However, the still support it warranty wise. If you don't have an Owner's Manual or it got misplaced, you can go to the link below and download and print it for future reference.

http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=LHD65EBL&matchedModelCode=1000001988&searchEngineModelCode=LHD65EBL&targetPage=support-product-profile

I hope this helped you and thanks for choosing FixYa.

This occurs when either the float valve in the top of the water collection bucket is stuck in the UP position or the bucket was not installed properly, making contact with the bucket safety removal switch on the rear wall of the bucket holder.

Checking an correcting those 2 issue should solve the problem. Be sure to turn the unit OFF & unplug it before attempting corrective issues.

Hope this helps you & thanks for choosing FixYa.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

For whatever reason, LOG does not list any information on Error Codes. To find out what CH24 indicates, contact LG's Support Representative at (800) 243-0000.

In the meantime, turn the unit OFF & unplug it for 15 minutes. Then plug it back in and turn it ON. During that 15 minute timeout, the electronics may have reset themselves and reverted back to the original factory settings. From there, you can set them as you like.

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In the trouble shooting section of the manual they do list err 24 and tell you to call the service center. They will arrange a service tech to come and deal with it. Or tell you to take it back to the store.

Just so I have the data point. Do you have it hooked up to a hose or are you using the built in bucket?

Take it back to seller. We;re on our third unit doing the same thing.

Since you have eliminated 3 of the basic reasons , which can cause the problem you're having, I just ficus on 2 of them.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit*). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

* Your model is not a low temp unit.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to further troubleshoot & solve the problem. Thanks for choosing FixYa..

The problem you described can be caused by 3 things:

1. The air intake filter is dirty or clogged and needs to be removed and cleaned.

2. The cooling coils are dirty and need to be cleaned. Turn the unit OFF & unplug it before attempting
to clean the coils with warm water and mild dish washing liquid. Then rinse and wipe dry. A light
coating of WD40 will help them stay clean.

3. The dehumidifier is being operated in a basement, where the air temperature at floor level is
below 65 degrees. When this happens dehumidifiers struggle at temps below 65 degrees F
unless it its a Low Temp model, designed for basement applications. Raising the unit up off
the floor onto a sturdy table or counter top, that can hold the weight of the unit, plus a full tank
of water, will generally resolve this problem.

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

It's not difficult to do, so I have included a link to the Owners Manual for your mode. You will need to use Internet Explorer as your web browser to view it and print it.

http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=LHD65EBL&matchedModelCode=1000001988&searchEngineModelCode=LHD65EBL&targetPage=support-product-profile

I hope this helps you & thanks for using FixYa.

A dehumidifier is basically an air conditioner that is used only to take out the humidity. Because of that there are 2 possible causes:
1 - the water bucket isn't properly fitted - take it out, clean it and refit it it correctly.
2 - there is something wrong in the cooling circuit: either the compressor of the unit has failed because either its motor or starting capacitor have failed or the control board is no longer operational - this appears to be your case. To certify that indeed this is the case the voltages on the compressor output and sensor input from the board will have to be verified.
This is a replacement board
http://www.appliancefactoryparts.com/search/partinfo.php?partsID=291300&modelsID=117157&typeName=dehumidifier
and this is the parts diagram needed to access it
http://www.appliancefactoryparts.com/images/breakdowns/2/117157-1.png

No it is not the cord.

Try it with the bucket instead of the hose.

Let us know what happens.