20 Most Recent HP Photosmart C5280 Printer - Page 7 Questions & Answers

This typically means that you are out of black ink. You need to replace the black ink cartridge.
Hope that helps.

1. Check is the USb cable connected properly

Assuming that you are using Windows operating system

Go to Control panel and then printers

You need to check here whether the printer is online or not.

Highlight the printer icon and right click on it , if its not online then you will get an option which says Set printer online.

If this also does not help

Then delete the icon of the printer and restart your computer .. you will see that computer gave you a message - found new hardware .. let it install the driver automatically and then try to print

Check the WEcam settings. Most WEBcam have a setting toinvert and mirror the image

Then select, "Paper Type/ Quality."
Then under Paper> Color: select "Grayscale."

Try to check the Print Cartridges if they still have ink in them. or try to do a Semi-Full Reset. combo would be: - "print photo" + "red eye removal" buttons pressed together - printer will not ask you to enter the combo - release the buttons you pressed then - press "red eye", "print photo", "red eye" in sequence - scroll down or right until you find resets menu - press ok - scroll down or right until you find semi-full reset - press ok
- your printer should turn off, wait for 3 minutes before turning the printer back on

hi

go to this site -- read it carefully, follow instructions to the letter.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00909241&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3204464

hope it helps

thanks for using FIXYA

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English),

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Hello Friend, Please check on the power switch connector it might have pulled out from its place. So gently open it, and check on the switch, you will find a solution from there.

Hello and Welcome to FixYa!
may be you haven't set up it properly. Kindly start from here (With Solution Center) or here (With Windows utility), then proceed to further diagnosis and solution as well.

If you have any Confusion, questions or issues regarding your problem do tell me.
Thank you for using FixYa!, Keep visiting..

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Concerned, Nooh

I have had some issues with hp software for printers. usually to make it work i had to do complete uninstall and reinstall and that was pain. Sometimes you firewall will block it or anti virus software. try to turn them off and try to open and if this does not work then reinstall it. Make sure you download latest software form hp site if available and not the cd since this sometimes can cause issues (Outdated drivers).

hi

You need to clean the printhead

check here how

http://www.youtube.com/watch?v=ZAwYIbjswV0

yeah,
Open the cover of printer check the tonner move the cover of printer,you'll see the green roller, check whether any stuck around it roll it forcefully (dont break it) clean perfectly,anything must be stuck there,
when you feed paper, check aroud paper pick roller and left and right side of it,is anything stuck there.
just try it out.

Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Turn the printer on and unplug the power cord from the back.

Press and hold the pound (#) and (6) buttons at the same time.

Plug in the power cord back into the printer and wait for the printer to initialize.

Release the buttons.

You need to install the Full feature software and drivers. It contains the drivers necessary for the front panel menus to display the options you needed. (scan to word, scan to pdf etc.)

Please install new driver and get it downloaded here : www.siliconguide.com > Drivers > Printer > HP
www.opendrivers.com/.../hp-free-driver-download.html
www.brothersoft.com/downloads/hp-printer-driver.html
Jay yhgt

if you are not getting any power you will need to test all leads that attach to your printer make sure they have a secure seating and are not bad/faulty or just replace them test the usb lead first then the power lead you can check the power lead by attaching it to another device You might have to uninstall the printer restart your computer then reinstall your printer click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer you might have a virus also select users you will see who is using your computer hope this helps

You might have to uninstall the printer restart your computer then reinstall your printer click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also you can troubleshoot the device you could run the check disk utility click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive or control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart hope this helps

Try using the HP Print Diagnostic Utility in Windows

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)