20 Most Recent Dell 3110cn Laser Printer - Page 8 Questions & Answers

turn printer on/off, unplug, plug in, should reset configs.

take all the paper out, put half as much back in.
check the rollers to make sure no paper or particles are stuck.

go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

lastly, go to web site of printer model and check site for trouble shooting if this does not work above.
hope this helps and good luck

If this is a remanufactured cartridge, and its the yellow (new cartridge) that has gone weak, this could be caused by a missing idler gear.

I do the QC checks on a lot of these cartridges and have seen the occasional missing gear. It can happen sometimes.

The cartridge could have tested OK at manufacture, but then deteriorated in use

First, check the end of the cartridge with the white plastic 'end cap'. This is held on by a single screw (don't loose it, or the spring that pulls the two halves of the cartridge together).




Having removed the end cap being careful not to damage it, if the small idler gear is present, it will look like the following picture.





If the small idler gear is missing, this WILL cause rapid deterioration of print quality, certainly within 50 pages and I would have expected to see deterioration within less than 30.

The other side of the cartridge is more difficult to remove, and there are therr idler gears at that end, any 1 of them if missing will cause deterioration of print quality, though I would expect more than 50 pages before it would show.

Regardless, if the cartridge is new OEM, or new remanufactured, it should have some sort of warranty, so talk to your supplier.

Due to the thickness of label stock it can take more heat to fuse the toner than when you use normal paper.

1 You MUST use labels that are suitable for laser printers.

2 When printing on labels, you'll probably put them (face down) in the MPF 'tray' in the door, and make sure you choose Label as your paper type under Printing Preferences, Paper Tray, MPF Settings

Assuming you haven't just changed one or all of the toner cartridges (if you have one or all of them could have the wrong toner, which is incompatible with the printer).

If the toner is not fusing to the paper, then this is most likely to be a fuser problem.

Its a bit curious that onle the toner in the centre of the page is loose, but this can happen if there has been a paper jam and there is a piece of paper wrapped round the fuser. Can also happen if non laser compatible labels have been printed, and some have come off the backing sheet and 'dissapeared' into the prnter.

The fuser in thhis printer is really easy to get to and remove. Open the front door and there is is at the top front of the printer.
MAKE SURE THE PRINTER HAS BEEN SWITCHED OFF FOR A WHILE TO ALLOW THE FUSER TO COOL - THEY GET VERY HOT IN NORMAL USE AND YOU CAN BURN YOUR FINGERS HANDLING A HOT FUSER !!!

Well if your warranty is expired, I guess you really have had the cartridge quite a while.


There are a couple of things (cartridge related) that could be the cause.

The toner can settle in the cartridge, so try removing the cartridge from the printer, and holding it drum downwards give it a good shake side to side.

If the cartridge was stored in too warm a place, the toner could have formed a solid lump. This situation can be made worse if the cartridge bag was opened (or not sealed properly), and the storage conditions were damp as well.

Was the cartridge still in a sealed bag unitl you recently put it in the printer ??

If not, the drum could have been affected by light exposure. This would cause lighter density on the page than you would expect, though I would have thought that part of the image on the page would be full density (as part of the drum would have been sheilded by the cartridge body - that part effectively being inside it).

Its also possible that the drum was a duff new one, (or not replaced) when the cartridge was remanufactured.

An original drum in these cartridges is a purple colour, aftermarket drums are blue, green, or blue-green.

The only conclusive way of checking the drum is by substitution unfortunatly.

It might still be worth having a word with your supplier (accepting that they don't have to do anything for you), they may value their reputation, and have enough faith in the quality of their product to want to know what has gone wrong n this case.

Could be

Just a leaky cartridge

Remanufactured cartridge that HASN'T had the waste side of the cartridge emptied.

Assuming you mean duplex printing.

There is a duplexer available for this printer. Its easy to fit and works well. Duplex printing is then an option within the printer driver (under Preferences).

Fuser life is 100,000 pages.

Pickup and transport rollers - replace when defective - no 'fixed' life, but if you are replacing fuser, it's worth changing the pickup and transport rollers at the same time.

Note Transfer belt also has a 100,000 page life.

This could be a drum problem, the drum is part of the toner cartridge in this printer.

If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.

If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.

If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.

The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.

Ir seems you have a problem with your Cyan cartridge. Here's a link, jope it will help:
http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&cs=19&l=en&s=dhs&docid=784412B0745884E3E040AE0AB6E166EB&journalid=8043C97AD0F5879EE040AC0A64E93EDB&Query=ZXJyb3IrMDA5LTM2Mis=&SystemID=PRN_LSR_3110CN&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false#2

If the paper tray is pushed in too hard at the front then it pushes the tray cover (at the back of the printer) out a centimetre or two. Push the cover back and you should be able to print.

you probably have a paper jam. Check all the places the paper goes to find it. Front cover using the button on the side, the back, the fuser, where the cartridges go. Check everything.

Good luck

It sounds like you have leaky toner or the imaging drum needs to be replaced.

Have you pulled out the imaging drum and transfer roller to see if they are caked in Magenta toner? if so they will need to be cleaned off. Would also suggest blowing out the area around the drum to rid of loose toner in that area.

THis option is in the printer driver.

under Printing Preferences

Graphics

Output Color

Change this to BLACK

Either the paper is just too thick for the printer to fuse the toner correctly, or you've NOT selected the right paper type (in the printer driver options.

If you're just printing that same as you would on ordinary A4 paper, the fuser can't get enough heat through the thick paper to fuse the toner.

May be a wrong toner problem if you've done this successfully before, but only had this problem since changing toner cartridge(s)