20 Most Recent HP PSC 2175 All-In-One InkJet Printer - Page 8 Questions & Answers

The cartridge is electronically damaged. This can happen by a variety of means: burnt out print nozzles, ESD damage, etc. Replacing the cartridge is the only remedy. If the failed cartridge was a refill get your money back. A refilled cartridge that has that error did not sufficiently post test the cartridge before selling it.

http://www.fixyourownprinter.com/forums/inkjet/26257

this is a very detailed description of how to disassemble the printer in order to clear any ink blockage that would be causing this


hope this helps
Robb

Hi,

You can download the installation driver and software from manufacturer's website by clicking this link

• On the page which opens, select the operating system of your computer (Windows Xp/ Vista..) from the drop-down menu and download the required drivers and software.
• The list of available drivers will load only after selecting the operating system of the computer.

Hope this solves your problem. Thanks for using FixYa.

Firmware problem with unit or a stuck keyboard. This is commomn on the PSC series which includes full scanner head failure. Unplug unit from computer to see if it will do it with no cominication to PC.

You can download the software from HP:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=90809&
Just select your OS. For some OS versions you may be able to order a new CD.

If the full software is not available for your all-in-one or is not installed, try initiating the scan from the computer. (Win7 and Vista offer Paint and Windows Fax and Scan (for some versions of Vista) that will acquire scans.) If the scanner has a transport lock, unlock it. Next make sure the USB connection is providing good bi-directional communication between the scanner and the computer. Try a new cable and a different port. If you have a USB hub or print server, try a direct connection.

I hope this helps.

Cindy Wells

have you installed fully the software?
Try the below...To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
Click the window vista icon..and then select all program.. then select window photo gallery. Then click File, and select Import from Camera or Scanner, then select Import and then Scan...

Hi
This is a known issue and unfortunately, this is a common problem with the PSC series from HP. The motor is bad and has nothing to be troubleshooted other than replacing it. HP does offer a trade-in/trade-up program - they'll take your old one for a discount on a new one)


Let us know if you want something more else accept the solution.
Thanks for contacting fixya.com

1- take it out
2- then clean the chip that stick on your cartridge and the pins in the box that the cartridge chip get together with
3- put it in again
4 - if it still not working buy an original cartridge

http://www.fixyourownprinter.com/forums/inkjet/26257
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&dlc=&product=90809
Hopefully the above will help you. You may need to get the cartridge resetter.

Just go to hp.com and go to support. Enter your printer information and download the driver for your operating system.

i m realy sory to inform you mam ...but no all the printers are plu n play ...specially all in ones are not .... so please visit the following link and download the drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-19447-3&lc=en&dlc=en&cc=us&os=228&product=90809&sw_lang=

here is a simple way to print off that.

open printers and faxes from control panel.
right click on your printer icon and select printing preferences, on printing preferences window click on features tab.
select paper size as custom and it will open a new window to enter the size, enter the width and length of paper you want to print on and type Name as size1 and click on save, now again select more from paper size and selec size 1 (just saved) and click on Ok on printing preference and you are ready tp print,

best of luck!!!!!!

Perform the reset of the printer:

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Cancel and the Right Arrow while plugging in the power cord.

Continue holding until it displays S Full Reset message in the front panel of the All-in-One

If your issue gets fixed, please come again to give us a
vote which will really motivate me to help people in
future.

Hi,

Carriage belt is not a user replaceable part. Hence you cannot replace it by yourself. This unit should be repaired by an HP authorized technician. Please contact the nearest service center to repair it. But I think the repair cost is close to the price of a new printer.
:) Dr Tony

heres wht u can do.. go to www.support.hp.com enter the model no. of ur printer and search for drivers.. on the next page.. choose support and driver and 1) Update drivers for the printer.. 2) download drivers as per OS of ur computer.. Uninstall the printer from the computer.. start installing the printer again.. but do not plug the USB device to the computer till it prompts u to.. once this is done the issue would be resolved..
let me know if this was useful to u regards, guru

there u must try this printer on another system. if problem repeat again than u must try another carriege atherwise u must check the cadle , thanx & enjoy

it may be not the indicator ...but the fact that you used refilled cartridges and it needs to be reset ...look in the menu for resetting the counter ..for it ...or try to shut it down ..and keep the button down for a few seconds when you restart it ...try with the power button ..the reset one ...or the start button ...cause Im not sure for the model....check the manual for instructions in case it has some special resetting procedure...
also take a look on this site ...it describes more procedures for this actions..

1. http://www.2manuals.com/reset_wip.php

I assume you mean that you can print from Outlook or other e-mail program (Outlook Express, LiveMail, Thunderbird). Are you reading your e-mail on the same computer that can't print Word documents?

If yes, one thing to try is to change the font on the Word document. For some reason, certain fonts just do not work. (Most often it is an issue with a document (or template) created on a different computer (or before upgrading the OS) and the font info gets scrambled in the transfer.) Just select all (control-A or Edit, Select All) and choose a new font. If the document has multiple fonts, do not use select all but highlight the sections separately and change the font.

If it is a different computer, check that the network is active and that all the correct drivers are installed. (One thing to check is a Universal Print Driver (UPD) software needs both the 32 and 64 bit drivers if the network has a mix of OS's. This comes up when the printer is attached to one computer and it serves as the print server.)

after any maintenance the printer need to be told that the cartridge has been filled in order to do this you need to reset the error count messages

push power button & resume button together then push the resume twice before i release them together..the result is the blink light stop

hope this helps
Robb

printer show remove and check color cartridge and we already did it