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HP Deskjet 1051 All-in-One Printer Questions & Answers
Goes through printing process but no print on the paper
Dear Lynda,
Please perform the steps:
Step1: Print a self-test report
* From the printer control panel.
* Make sure there is plain white, letter-size paper loaded in the input tray.
* On the printer control panel, hold down the Power button, and then press the Cancel button (Red X button) once.
* Release the Power button. This prints a test page.
If the test page prints fine, then the hardware of your all in one works fine. In that case the issue might be a software conflict and you may perform the following steps to isolate the cause of this issue:
* Try printing from a different application.
* If the issue occurs for all the applications, they please reinstall the printer driver and software from the following HP web link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?swlinkmsg=100&cc=us&dlc=en&docname=c04190374&lc=en&product=5297954
You may refer to the following HP web page too:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04190374&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=5297954#N766
If the issue persists please let me know.
* I know how annoying this issue is. However, there is a solution for every problem in this universe. :)
Have a great day.
Thanks and regards,
Dr. Tony
What is a media jam?
likely a paper jam. Media is basically the paper in your printer. be it a photo paper, envelope, label, etc.
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