20 Most Recent Toshiba Satellite C655-S5049 Notebook Questions & Answers

Dear Friend . you can use a usb keyboard or virtual key if you are not comfortable to so go to service center for replace the faulty keyboard.

1. Go to www.ebay.com, 2. use "Toshiba keyboard clip" keywords to look for it.

There is nothing you can do yourself. Send or take the laptop to a Toshiba Service Center to have the password erased. You may need to prove ownership of the machine, and to pay for the service.

Check to see if there are any keys stuck/depressed.

If so, use a paperclip and fit it underneath the key and gently pry the end that is stuck.

Make sure the laptop is off before attempting this.

Observe where the boot process ends and starts over.

In most cases, this will give an indication where the problem occurs.

If the laptop reboots early on in the process, for example when it is detecting the hard drive, chances are good it is a hardware issue.

If the reboot occurs further along in the process, like when it is loading operating system files, there may be an issue with operating system software.

Boot in safe mode or the operating system equivalent.

Windows, Unix/Linux and Mac operating system have a mode that will load the minimum software needed to boot.

This is a standard approach in troubleshooting, as it only supports the minimum hardware needed to complete the boot into the operating system.

Once you are logged into the computer, device drivers can be updated, software removed and so forth.

To boot into safe mode in Windows, hit the "F8" key when the computer first starts up to get a submenu.

From there select a boot option. Many choose "Safe mode with command prompt" as this will go line by line through the boot process, allowing you to isolate where the problem might be.

To boot into a different run level in Unix/Linux, it depends on the version of Unix/Linux, but most have the option of a "recovery mode."

During boot hit the "Esc" or "E" key and select the mode appropriate such as "drop to root shell," etc.

If you have the ability to get into command shell, enter into run level 1 (single user mode) by typing in "init 1."

To start in safe boot on a Macintosh laptop, hold the "Shift" key as it boots up.

This forces a disk check and loads minimal software in efforts to complete the boot process, much like the other operating system's "safe modes."

Check to see if your laptop is overheating.

Laptops have a greater likelihood of overheating than desktops.

Either touch the laptop or download an application such as Mobile Meter to check laptop temperature.

If it is running hot, try using canned air to clear out of vents, etc.

Also, elevating the laptop off of its resting surface allows greater airflow in and out of the laptop

or Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer. You could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue and work your way through the problem. if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode. You might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System. Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.

2.On the General tab, click Launch System Restore.

3.Select Restore my computer to an earlier time, and then click Next.

4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.

5.Select a system checkpoint or an installation restore point, and then click Next.

6.Close all other programs.

7.To start the system restore, click Next.

8.Your computer restarts.

Repeat steps 1 through 8 until you fix your configuration issue.hope this helps

Computer does not boot up The problem maybe the RAM, it is faulty or just needs reseating to make proper electrical contact. Reseat the RAM and then boot up your laptop. If it still does not boot up then remove the RAM module/s and take them to your friendly computer repair shop and get them to test the RAM for you. Just like you sometimes need a mechanic to repair your car, sometimes you do need a technician to diagnose and identify the fault or faults on your computer. Not only does a good service technican have the experience to deal with this type of problem, they also have the equipment that allows them to look at things the average computer user can't see, and he has a collection of replacement parts that can be used to quickly test individual components on your computer.

Restore Toshiba to Out of the Box ConditionIf your model Toshiba laptop has a Restore partition on thehard drive then follow these steps to restore your Toshiba to the Out of theBox condition.1. Press and hold the 0 (zero) key and at the same time, tap the power buttononce to switch on your notebook.2. When the machine Starts beeping; release the 0 key.3. When prompted by the warning screen; select Yes to continue with the systemrecovery.4. Select Recovery of Factory Default Software; click Next.5. Select Recover to out-of-box state. 6. Click Next again.7. Click Next to Start recovery. 8. Restart the Toshiba laptop when there restoration process finishes running.Follow the prompts that appear on the screen to set up the laptop's date, timeand language settings.

Hi, here is some info at this site:

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=2681454&rpn=PSC08U&modelFilter=&selCategory=2756709&selFamily=1073768663

My guess is that you have insertet a wrong type ram module or it could have a defect.

You have to use DDR3 ram 800 mhz max 4 gigabyte
Your mainboard does not support more than 4 gigabytes of ram.

It could also be a harddrive or mainboard failure.

Hope this was helpfull.

You could have a corrupt os or a bad hard drive. In both cases it is still possible to get data off the drive just a matter of how much effort or money you are willing to through at it. The easiest way to recover the data is to purchase a external harddrive holder
.http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100007705%204093&IsNodeId=1&name=%2410%20-%20%2425
Remove the harddrive from the laptop located on the bottom of the computer usually held in with two screws. install the harddrive into the hard drive enclosure and connect it to a working computer to see if your files are still present. transfer them imediately to the working computer if they are there. After the transfer insert the hardrive back into the laptop and test the hard drive with dft.( a bootable cd to test harddrives) IF the drive passes the test then use the recovery to restore the computer. here is a link to the drive fitness test.
http://www.hitachigst.com/support/downloads/#DFT

If you didn't see your files while connected to the coputer using the encloser then you can still send it off to cali for data recovery services but it will cost atleast $500 Datalifeguards is one I know of.

The product key is associated with the MS Office 2013 software, not the specific MS Windows version of Operating System - unless the MS Office lists a minimum version of OS ie: "Windows 8.0" In this case, it would not install on Windows 7. Otherwise, you should be able to install it on Windows 7, Windows 8, or later.

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In BIOS, I made Pointing Device Enable and It has been done.

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Question edited to remove phone number. Never do that!! We have 12 million views here a year or which 5% are scammers. Question moved from Toshiba Televisions to computers. Take it to a computer shop and they will take it apart and fix the motherboard to remove the BIOS Password.

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