Bose 3·2·1 II System - Answered Questions & Fixed issues

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3answers

System echos when dvd is in

The echo you hear is the audio delay between your TV speakers and Bose speakers. Muting (or lowering the volume) on the TV will eliminate the echo. Some TVs have a setting to turn of TV speakers entirely, allowing you to listen to your TVs audio strictly through your Bose system.
10/21/2023 6:41:12 AM • Bose... • Answered on Oct 21, 2023 • 563 views
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1answer

Pcm 2.0 on BOSE 3-2-1 system with no sound

how to get back the sound from pcm
6/26/2021 3:04:03 AM • Bose... • Answered on Jun 26, 2021 • 2,275 views
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2answers

Bose 321 keeps showing

You could be having a firmware issue and needs updating.
2/4/2020 10:04:54 PM • Bose... • Answered on Feb 04, 2020 • 412 views
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12answers

Bose 321 DVD Stuck Won't Open

This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.

However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....
3/14/2019 10:53:16 AM • Bose... • Answered on Mar 14, 2019 • 31,001 views
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3answers

CD stuck in disk tray of (original) BOSE 321

NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!
9/14/2018 10:39:12 AM • Bose... • Answered on Sep 14, 2018 • 3,948 views
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Program uverse remote to work a bose 321 system

You may need to replace the DVD ROM.However,the replacement has to be done by a qualified Bose System Technician.
6/26/2016 5:05:05 AM • Bose... • Answered on Jun 26, 2016 • 225 views
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4answers

Stuck Disc

I sould hope by now you have already taken your set to be repair your gears inside are either broken or striped .blessing from belize goodluck.
6/26/2016 4:59:15 AM • Bose... • Answered on Jun 26, 2016 • 733 views
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IT'S STUCK ON HOTEL MODE-Bose system

I followed the instructions that are posted on your web site again. The trick was to hold the enter key in, turn the on/off switch at the same time. Continue holding the enter key in, turn the on/off back on, hold for two seconds and then hit the volume down. It worked.


Thanks Marion
4/11/2014 3:07:41 PM • Bose... • Answered on Apr 11, 2014 • 1,151 views
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Dvd sometimes work and most time flicker

I suggest you call Bose. Most likely your disk drive needs to be fixed or replaced. In rare cases just updating the system with the latest software will help. Anyhow call Bose, they will fix it.
3/19/2014 7:56:37 AM • Bose... • Answered on Mar 19, 2014 • 123 views
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321 stuck disc

Take cover off. Locate tray which houses the DVD. You must locate the planet gear (teeth 360 degrees) and turn that manually. It may resist if something is stuck (kid object). Find the UFO first and get it out of there. Then try to plug unit in and eject before prying or applying pressure to the gearing to drive the tray out. You may skip some teeth on the gear and the from that point on the DVD won't load or eject correctly anymore. There is a sensitive timing sequence there so if you skip a tooth, it will need to go the repair center. Take your time and examine everything and try to remove the UFO. Turn it upside down and shake, etc. Then continue to use the eject button. This is all you can do at home. If that fails find a repair center.
1/23/2014 6:19:57 PM • Bose... • Answered on Jan 23, 2014 • 160 views
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I have a 321 serie II and doesn,t work

Check the mains power switch on the back of the bass unit. Is it in the "on" position? Wiggle the plug of the mains lead, on the bass box side and make sure it is all the way put into the bass box. Still no signs of life.? Look for a replacement mains cord or measure if indeed AC current is present on the plug. Still no luck? Call Bose and have them check out your system.
1/19/2014 11:08:53 PM • Bose... • Answered on Jan 19, 2014 • 141 views
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Always listened to am in the car no problem ,but

More than likely, the AM circuitry within your radio is not functioning; damaged Integrated Circuits, Transistors, etc.. The FM band is usually decoded within a small metal box inside the unit called a FM Front End. For more information, please visit my website at audioserviceclinic.com. Thank you.
11/1/2013 10:08:01 PM • Bose... • Answered on Nov 01, 2013 • 177 views
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Radio doesn't work - no sound although DVDs play

Do you hear static noise when you turn the radio on or is it complete silence? If static noise, is there an antenna on the radio and is it getting proper signal strength?
10/18/2013 10:28:45 AM • Bose... • Answered on Oct 18, 2013 • 98 views
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I purchased a Insignia 55" LCD 1080P television,

What kind of cable do you have connecting the two?
9/23/2013 3:02:24 AM • Bose... • Answered on Sep 23, 2013 • 67 views
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SYSTEM WILL NOT READ CD OR DVD

Sounds like the deck needs to be replaced. If you contact Bose, they will usually give you a flat fee quote for the repair.
3/18/2013 1:44:26 PM • Bose... • Answered on Mar 18, 2013 • 93 views
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1answer

My bose 321 system remote sometimes works then

If the fault started ONLY after the batteries were replaced, it is important that in the first place if the battery was leaked and oozed onto to the board.if so you need to open and clean the board. Also make sure that the contacts of the battery are clean, If not there is fault in the board, it will be good to remove, clean , heat off moisture and reset.
11/11/2011 12:08:04 PM • Bose... • Answered on Nov 11, 2011 • 189 views
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1answer

3.2.1 our disc. work the

Hello!

Could you provide more information please..
Are you referring to a cd that is stuck inside your Bose 3.2.1 System?
8/20/2011 7:31:33 PM • Bose... • Answered on Aug 20, 2011 • 38 views
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1answer

The right side cord once plugged into a speaker

From your description, it sounds like there is a break in the wire. If you can find where the break is by wiggling the cable, it can probably be repaired. Be sure to have the volume turned on low, however, so you don't damage the amplifier.

Many speaker systems use RCA style connectors (shown in the attachment). If it uses these, you can buy them at a local Radio Shack store (or online). You will also need some speaker wire (20 gage or 18 gage is best).

If you are able to do electronic soldering, you can make a replacement cord yourself. If not, and you know someone who can do it for you, it is an easy job.

That would be the most economical solution to fix your problem. If this doesn't work for you, you'll have to find out what kind of connectors are used on the cable and do an online search.

Good luck! marc_uhrey.jpg
7/15/2011 12:13:19 AM • Bose... • Answered on Jul 15, 2011 • 206 views
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Bose 321

To get my unit open I hit on/off and the source button at the same time. Then open showed up on the 3-2-1 window, then I hit the eject button. It works fine now.
6/23/2011 7:30:44 PM • Bose... • Answered on Jun 23, 2011 • 339 views
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