20 Most Recent Olympus DS-3000 Digital Voice Recorder Questions & Answers

Check on software compatability at www.olympusamerica.com

Software downloads are available at www.olympusamerica.com or contact them at 1-888-553-4448.

Any available Software downloads are available at www.olympusamerica.com.

If the files are corrupt then you could only retrieve corrupted files which would be useless.

Sorry.

The DS-3000 and the software is was shipped will not operate with Windows Vista. The software i suspect you have will DSS Player Pro Release 2 or 3. If you obtain a copy of DSS Player Pro Release 4 you will be able to use the DS-3000 on Windows Vista 32 bit or 64 bit without problem.

Hi,

You will find very comprehensive information on the DS-3000 including FAQs, solutions, software downloads and even a free manual to download all from this link.

http://www.olympusamerica.com/CPG_SECTION/cpg_support_product.asp?id=687

Hope this helps. Please do rate my answer. Thanks.

Olympus will charge a flat rate repair fee for this product. The cost is $96 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
You may want to call Olympus Customer Service to discuss how you send it in to them for repair. Their telephone number is 800-622-6372 option 2 and then option 3.

Question edited for a lot more clarity. Question moved from Olympus Camera category. Olympus seems to think it doesn't exist. https://cs.olympus-imaging.jp/en/support/imsg/vtrek/download/manual/ But I see it on Amazon, unless they are Chinese clone copies. The model numbering of 'S-number', doesn't match apart from the 'W-20'. Write to Olympus and ask. https://www.google.com/search?q=olympus+s924+manual ..

It doesn't look like they ever had them. The Firmware link goes to software and there is no Software link.. https://learnandsupport.getolympus.com/support/ws-331m-digital-voice-recorder#section-download-software It is dangerous getting firmware from anyone other than the manufacturer. https://learnandsupport.getolympus.com/support/ws-331m-digital-voice-recorder#section-download-software ..

It sounds like the water damage may have caused the down volume button to malfunction. While it may be possible to fix the button, it would require opening up the device and performing some troubleshooting, which can be difficult if you don't have experience with electronics. I would recommend taking the recorder to a professional repair shop or contacting Olympus customer support to see if they can assist you with repairs. If the device is still under warranty, they may even be able to provide a replacement.

I don't see a current driver for it at this driver guide site. https://www.driverguide.com/driver/download/Olympus-Digital-Voice-Recorder You may try to see if the manufacturer has one. I provide a link to the manufacturer at the bottom; you have to drill down to a chat opportunity from there. I think you are going to have to run the pertinent software in compatibility mode, probably for XP or Windows 7. You could try running the XP driver on an XP machine if you have one collecting dust. That is, if the driver exists in the links at the old posts below. This recorder has been around from at least 2009. Alternatively, you can try the Olympus chat to inquire if a current driver might work on it. I'm under the impression that installation of any driver for the device is a little tricky at the best of times. Here is an old Fixya page from 2009 that hints at such: https://www.fixya.com/support/t2505481-failure_install_olympus_vn_600pc https://www.fixya.com/support/t16043814-need_driver_digital_voice_recorder_vn https://om-digitalsolutions.com/en/directory/americas.html

Send it in for service. Details on the last page. https://www.gov.nl.ca/education/files/k12_evaluation_vn-7200.pdf ..

not if Olympus or a dealer of them can not get you one

Purchase a new one. They are inexpensive and liquid damage is sometimes not repairable.

It could be full. try clearing some space.