20 Most Recent Sentry Fire Safe - Safe - DS3607 Questions & Answers

I have a 1459E model sentry safe. I was having the same problem. I removed the front electronic assembly, easily removed the circuit board, located the annoying beep speaker, then fliped the board over and heated up the two solder pins holding the speaker to the board, then it easily pulled away from the board. Speaker removed, I then op tested it by plugging it back the way I took it out......and voila! NO BEEPING!!! YES!!!

That means that it is low on battery and does not have enough power to lock.

a1 locksmith advised me to Remove and discard the screw (if equipped) at the base of the lock case. 2. Turn the electronic lock case to the right (clockwise), from 12 o'clock to 2 o'clock, and remove. • Insert 4 new AA batteries (not included) to power this lock. • Replace the electronic lock case and turn to the left (to 12 o'clock) to reassemble. NOTE: The yellow LED will light when the batteries more info at sentry safe sales service

I hate to tell you, I just had this same problem on a brand new safe (x-mas present) and ended up having to crack it open. Unfortunately, from my extensive research on this problem on Sentry Safes it turns out that they use an encoded IC chip on the solenoid and if either a serial wire breaks going to the board or the IC chip fails, you get the 5 beep-of-death error. Needless to say, I'm thoroughly disappointed in Sentry and will discourage anyone from purchasing their products!

here is the user manual for the safe http://www.sentrysafe.com/pdfs/OwnersManuals/513022.pdf
hope this helps.

If you registered your safe when you purchased it go here to recover your combination.

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After recovering your combination be sure and register it here so next time you will have easy access in case you forget it again.

If none of the above options have helped you will need to Email or Call customer service directly.

It should be left, right, left