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if you are referring to the suspension coil spring then if you look at the spring the tighter coils go to the top and the more spaced out coils go to the bottom.also the tighter curve usually goes to the top.
If the struts are new the springs may need to be replaced. These struts should have a spring around them then there is the leaf spring that could be the issue. You could try using spring stiffiners to tighten the suspension up but I would discuss this with my mechanic first. it really sounds like they replaced the struts with a standard strut assembly and what you wanted was the sport suspension strut.
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