You have to pull the door trim panels off from the doors not working, and free up the mechanism from 12 years of abuse, grime, weather, and age. Pull the electrical connection apart, and spray some electrical contact cleaner on the terminals. For the linkage and rods, a little WD-40, and operating it several times till you're sure it's working properly. If that doesn't work, maybe your master swith for the locks is bad.
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