Rancilio Recent Questions, Troubleshooting Help & Support

Hi. I had the same problem. Called my trusty local repair guy who said spray a little canned air around the front switch (without taking anything apart). I carefully cleaned around the switch, since this problem is caused by dirty connections behind the switch, then I blew a few blasts into the cracks. Presto! The machine works. Repair guy said sometimes the switch goes bad, too, and needs replacing.

Safety thermostat for rancilio silvia is on the boiler and has a red button on top.Press this button down and you should be ok. Other thermostats cannot be reset - just replaced. If the boiler temperature exceeds 165 degrees Celsius, this thermostat will trip, cutting power off from the element. This is done to try to prevent element damage due to overheating.

Hi There, Your coffee group is blocked, with lime or coffee oils. Try descaling 1st Pulycaf coffee machine descaler . You will find descaler and cleaner in this rancilio silvia kit. Rancilio Silvia gasket kit . Descaling should be done every 3 months or so. If the descaler does not work - you may have to remove the solenoid valve and descale that - not an easy fix. Takes 20 min.

Have you tried to hoover up the grinds from time to time, from the grinder blades. The coffee beans and ground can gather under the blades from over time. It should not be a problem though. For better crema you may want to replace the blades.You should replace every 3-6 years. Rancilio Rocky Grinder Flat blades

Hi Daren, You could replace the whole steam valve wand but you don't need to. The rubber grommet inside the steam valve is worn out and the tap wont close properly - that is why the steam is coming out. You will find these parts with a commercial rancilio supplier.

You need to contact a coffee technician that deals with Rancilio commercial machines.They would be able to trouble shoot. But it would involve a call out to investigate the problem.

Hi Ewah, If you are getting steam from the group and no water when you turn on the water button - then you may have a group blockage. The fix depends on the type of machine you have. If it is a commercial type - then call in a qualified coffee technician. If it is a domestic type like rancilio sylvia, the you could try to descale - maybe too late, but worth a go.JURA descaling tablets If when descaling, no water is coming from the group try leaving the steam tap open when asking for water.That way you may get the descaler liquid moving inside the boiler and it may clear the solenoid valve blockage. If no joy with that you may need to replace solenoid valve. 230V 9W PARKER SOLENOID Domestic machines need regular descaling to avoid group blockages.

the machine need for descaling

How old is your machine ? and what maintenance have you done over time such as replacing the shower curtain located at the pourring end of the hot water ? I had too very loud noise coming occasionnally from the stainless steel rack holding the cup while coffee is delivered. If your ground coffee is too fine it will stop flow during making a shot. Is water coming out when no coffee is placed in the portafilter.The water pump on this machine is a cheap pump that has to be replaced over time. Mine is 7 years old and has delivered four cups of expresso everyday of the year, and still working.

Rinse the machine with Baking Soda solution (2 to 4 quarts). Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a