Nuova Simonelli Recent Questions, Troubleshooting Help & Support

Press and hold the stop button then press the desired button you want to program at the same time to enter programming mode then press stop to desired quantity

It is better you replace the whole steam valve assembly and it is not so complicated to fix

Depends on the model if it is heat exchanger type or dual boiler type.

Check you pressustat settings maybe too high.

what do you see? normally should be half level only.

Internal board failure, needs service.

this process should be made in a workshop depending with the extent of build up. you can use citric acid or lemon salt which you can purchase in local groceries.

is it leaking on the side of the portafilter or what you mean is the dose is short? if dose is short, you can calibrate by pressing the fifth button on that group about 5 sec. then it will blink. prepare you grind in the portafilter then put it in the group. brew with the appropriate button the manually stop at the right level or quantity in the cup. you can do this with all the doses you require. Now by pressing the fifth button again 5 sec. you can exit programming mode.

if you remove the drain tray, there is another plastic cover with screws. remove that too. inside on the right side you will see a black box with a yellow round cap. peel the cap off then you can see a screw. there is also a label that describe the direction of rotation. adjust it there. this is to adjust the pressure of steam. as your machine is increasing steam pressure, it also increases the water temp.

yes, just behind the tap there is a mixing valve that you can adjust to mix steam and water. this steam is the one making your water hot. open the top cover behind the tap and follow the pipe. there you will see it and adjust.

http://www.nuovadistribution.com/images/manuals%20pdf/English%20only%20manuals/Appia%20II%202-3%20gr%20manual%20English.pdf Page 34 should have the appropriate answer.

remove the filter strainer by removing the screw on the center, then you need a small flat screw driver to peel from the side of the gasket as it is brittle and cracks easily

when you descale your machine, how did you drain the water? I think the scale particles clogged your steam pipe. And also if you had put a lot of descaling chemicals, this chemicals can eat up the heating element. If you can remove the heater and check it physically and also cleaning and removing the scale inside the tank will help.

you need to replace the thermal fuse on your boiler.

http://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/NUOV-MasterCoffee_pm.pdf

you need to replace the pump motor

you have scale build up in your tank need to descale

you need to replace the steam valve

if you have 2 group machine. the left touch controls dip switch 1 and 4 the should be on. The right should be 2 and 5 should be on.

you can drain your machine by removing the plugging screw in the drain spout. You can see this screw where the drain water all go. it is a black plastic square thing where your drain hose is connected. After removing the plug, you have to open the bypass valve beside it and open all steam valve to make air come in. make sure the machine is cold.