Jensen's Popular Questions, Answers, Tips & Manuals

ITS just a ground cable hook it to the radio ground i did and mine works fine

go to the radio press setup on your remote then press 543210, a secret screen will pop up press the hammer and skrewdriver,u will see brake overide put it on the on position,thenpress the X at the bottom of the screen,then your all set.

Its illegal to do but i have done it! You have to connect the brake wire to either the pos or neg wire! You need to find out which one it is thou, so attatch it to the negative first so you dont cause any damage if it doesnt work then connect it to the pos wire and it should work a treat for ya! I stress connect to neg first!!!!!!!!!!

If you have already done a recalibration on it, and it's still not working, I'm thinking the touch interface is hosed a little more than you can handle on your own - it may have to be sent out to be repaired. It seems like that right-side portion of the touch panel is just plain worn out. I don't really know of any other way to try and bring it back - you might contact a Jensen dealer and ask if there are any product recalls for such defects though - if this has happened on a large number of the head units, they may issue a recall or at least partial reimbursement for the cost of repair. At this point though, a service dealer will be your best bet.

just go to the source screen, hit setup, then hit 5,4,3,2,1,0 on the remote control and a screen will come up. touch the hammer and screwdriver button on the left and it will have a thing called parking brake bypass and set it to on and click the x, this way it doesnt matter if u have the pink wire attached to anything.

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With RCA cables. Just plug into the preamp outputs on the back that are labeled for "subwoofer" and run them to your amp. In your on-screen EQ, you'll have a separate adjustment for the sub (which adjusts that set of preouts, without affecting the tone in the rest of the speakers).

First off, it is illegal to override it to play while driving. That being said, if I was to try to override it I would find out what signal it senses to say that you are parked. Once this is found, simply apply that signal constantly to the proper wire. Do an internet search and you will likely find your answer. Different manufactuers approach the situation in different ways.

I have the VM9312 and my screen keep going in and out, and it wont stop I cant even go back into the setup to try fixing it. What can or should I do

the touch scree is a lcd it may get hott or dirty get a terrry cloth and gently wipe it down

You can try the procedure for the VM9311TS model (the one I have) - I don't know if it'll work but it's worth trying. Put in a DVD, and let it start playing. Then hit STOP on the remote twice, and enter the code 1264. If you were able to see the actual movie at this point, you'd see a menu pop up. Push down twice, then ENTER. At this point the blue screen should clear and you should see the movie itself. You'll have other options on that menu, like a macrovision option to allow you to see burned DVDs. Set what you like, then on the remote, hit SYS SETUP twice to lock in your choices.

you probably have a problem with the ribbon cable that conect the main board with the screen,call 919 562 5445 or visit their website www.jensenmobileaudio.com

go to the radio press setup on your remote then press 543210, a secret screen will pop up press the hammer and skrewdriver,u will see brake overide put it on the on position,thenpress the X at the bottom of the screen,then your all set.

go to the radio press setup on your remote then press 543210, a secret screen will pop up press the hammer and skrewdriver,u will see brake overide put it on the on position,thenpress the X at the bottom of the screen,then your all set.

I just hooked the pink wire directly to the same ground spot as the head unit and it works fine

Here is the code:
I did this with the remote
Press stop twice(which is also the BAND button)
Press 1,2,6,4
Press down 1 time(button below the Play/Enter)
Press Play/Enter 1 time
(You should now see the menu)
Brake override should say No
I was told to change macrovision to No
Hit sys setup twice to save and exit
Hope it works like mine did!

disconect the blue wire from the wireing harness and conect it with the blue with white u will not need the all blue wire

trust me that works i just installed this deck in my truck today. And no you dont have to do anything with the ebrake wire at all just cut it off. Make sure you hear the beep sound when you hit 543210 you should hear it each time.

Any Radio will work with Sirius if you use the FM feature and tune your radio to 107.1

Try this (this is the procedure for the 9311TS model, which I have, and it should be the same for yours too) - put in a regular movie, and do what you need to do in order to be able to watch the movie (cycle the e-brake handle, toggle a switch - however you have it set up). When the movie comes on, using the remote, hit STOP twice, then type in 1264, and a hidden menu will appear. This menu has the macrovision toggle - turn that on. While you're in there, you can also disable the parking brake bypass (turn the bypass on - no more e-brake handle or toggle switch!). Then hit the SYS SETUP button on the remote twice to save the choices you made, and you should be able to watch the burned movie then. You'll also find that it's nice to be able to just stick a DVD in and have it start playing.

Nope - the 9412 is capable of playback from only one source at a time.