Dell 926 frozen up

SOURCE: Printer Busy

Hi,
As you have already worked with Tech support at Dell, they may have exploited all the options but do try the following steps and tell me if that worked
1. DIsconnect you printer from the computer

1. Press the down arrow button until Maintenance is highlighted and press the Select button.
   
   
2. Press the down arrow button until Reset Defaults is hightlighted and press the Select button.
   
   
3. The printer displays a confirmation message. Highlight Yes and press the Select button

This would reset your printer to factory defaults.

2. Unistall the drivers using the following file
R166225 .zip from the link below
http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=9913&libid=40&releaseid=R166225&vercnt=1&formatcnt=0&SystemID=PRN_PHT_964&servicetag=&os=WLH&osl=en&catid=-1&impid=-1
-> Save the file to desktop
->Double click to extract the file and see where the file is being extracted.
-> Go to extracted file folder ,right click on the file named setup and left click on run as adminstrator.
-> Follow on screen instructions and it would uinstall the printer

3. Restart your computer.
4. Install the drivers back on to the computer using the printer cd. Note :connect the printer only when prompted on the screen.

Once the printer has been installed , we need to update the printer aswell .

5. Download the printer firmware from the link below
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R114639&SystemID=PRN_PHT_964&servicetag=&os=WLH&osl=en&deviceid=9913&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=151153

6. Follow on screen instructions to install the same
7. Check if the printer works after this , otherwise its time for a new one.


Thanks
Mandeep

Do let me know , if the information above was of any help. by rating me for the same.

SOURCE: 924 message "printer is busy"

Take out the cartridges
disconnect printer from computer
Turn off the printer

On the computer cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot.

Reconnect printer (swap cables if not detected)
Insert the cartriges

Try printing again
Have a great day!
Let me know how it is going
Pablo :-)

SOURCE: error problems wi Dell 626 all in one printer

Try these steps if this did not resolve try to clear the memory of the printer
and try to print ..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

SOURCE: Dell 926 won't recognize new color cartridge

Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

SOURCE: Dell Photo AIO Printer 924 - Printer Busy

Might need a new printer. Lexmark printers can be troublesome.