HP 4 printer jam

Here is a solution for paper jam issues in your HP printer. There are eight solutions to solve this problem.

·Turn the printer off and then on again.
·Clear the jam from the rear of the printer.
·Clear the paper jam from the paper trays.
·Remove the paper jam from the carriage path.
·Clean the rollers.
·Clear the paper jam from the automatic document feeder.
·Perform a power reset.
·Service the printer.

To Turn the printer off and then on again:
·First you have to Press the Power button off.
·And then wait for 60 seconds.
·Again to press the power button on the printer.
·Load Letter or A4, unused, plain white paper into the printer input tray.
·On the printer control panel, to touch the Right Arrow to display the second navigation screen.
·Now select the Setup icon.
·Select the Down Arrow to click the Reports.
·Now touch the Printer Status Report. The self-test report prints.
If you have any issues to resolve your paper jam issues in your HP Printer call this toll free number +1-800-836-3987 or visit our blog oj6830.

door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

If your printer has a paper tray, do not fill the tray. Overfilling the paper tray is frequently causes paper jams. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam.

Out of paper
Cause: There is not enough paper in the input tray.
Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. To continue your print job, press OK on the control panel of the HP All-in-
One.
Cause: The rear door is off the HP All-in-One.
Solution: If you removed the rear door to clear a paper jam, replace it.
rear door.
Paper can also jam in the automatic document feeder. Several common actions can
cause paper to jam the automatic document feeder:
• Placing too much paper in the document feeder tray. For information on the maximum
number of sheets allowed in the automatic document feeder, see Technical
information.
• Using paper that is too thick or too thin for the HP All-in-One.
• Trying to add paper to the document feeder tray while the HP All-in-One is feeding
pages.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the door
by pulling it away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.
Paper specifications
This section contains information about paper tray capacities, paper sizes, and print margin
specifications.
• Paper tray capacities
• Paper sizes
• Print margin specifications
Paper tray capacities
Type Paper weight Input tray1 Output tray2 Document
feeder tray
Plain paper 16 to 24 lb. (60 to
90 gsm)
up to 100
(20 lb. paper)
up to 50
(20 lb. paper)
up to 35
Legal paper 20 to 24 lb. (75 to
90 gsm)
up to 100
(20 lb. paper)
up to 50
(20 lb. paper)
up to 20
Cards up to 110 lb.
index (200 gsm)
40 10 N/A
Envelopes 20 to 24 lb. (75 to
90 gsm)
15 10 N/A
Transparency film N/A 25 25 or fewer N/A
Labels N/A 20 20 N/A
4 x 6 inch photo
paper
up to 145 lb. (236
gsm)
30 10 N/A
8.5 x 11 inch photo
paper
N/A 40 20 N/A
1 Maximum capacity.
2 Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently.
Paper sizes
Type Size
Paper Letter: 216 x 280 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Chapter 15
266 Technical information
Type Size
Legal: 216 x 356 mm (8.5 x 14 inches)
Envelopes U.S. #10: 105 x 241 mm (4.125 x 9.5 inches)
U.S. #9: 98 x 225 mm (3.9 x 8.9 inches)
A2: 111 x 146 mm (4.4 x 5.8 inches)
DL: 110 x 220 mm (4.3 x 8.7 inches)
C6: 114 x 162 mm (4.5 x 6.4 inches)
Transparency film Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Premium photo paper 102 x 152 mm (4 x 6 inches)
Letter: 216 x 280 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Cards A6: 105 x 148.5 mm
Index card: 76 x 127 mm (3 x 5 inches)
Index card: 101 x 152 mm (4 x 6 inches)
Labels Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Custom 102 x 152 mm up to 216 x 356 mm (4 x 6 inches up to 8.5 x 14
inches)
Print margin specifications
Top (leading edge) Bottom (trailing
edge)
Left and Right
margins
U.S. Letter
U.S. Legal
A4
Photo media
1.8 mm (0.07 inches) 2 mm (0.12 inches) 2 mm (0.12 inches)
U.S. Executive
B5
A5
Cards
1.8 mm (0.07 inches) 6 mm (0.24 inches) 2 mm (0.12 inches)
Envelopes 16.5 mm (0.65
inches)
16.5 mm (0.66
inches)
3.3 mm (0.13 inches)
Print specifications
• Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color or 6 ink
• Method: drop-on-demand thermal inkjet
• Language: Lightweight Imaging Device Interface Language (LIDIL)
• Print speed varies according to the complexity of the document
(continued)
Print specifications 267
Copy specifications
• Digital image processing
• Up to 100 copies from original (varies by model)
• Digital zoom: from 25 to 400% (varies by model)
• Fit to page, pre-scan
• Copy speeds vary according to the complexity of the document
Mode Type Scan resolution
(dpi)1
Best Black up to 600 x 1200
Color up to 600 x 1200
Normal Black up to 300 x 300
Color up to 300 x 300
Fast Black up to 300 x 300
Color up to 300 x 300

Try clearing all paper from all carriages (Top,Rear, Front, etc. then reinserting proper amounts. Even the smallest piece of paper can cause a jam. Here is a user manual in case you don't have one you can get it here: http://h10032.www1.hp.com/ctg/Manual/c00844812.pdf

This is a PDF and it is searchable and easy to navigate (Red lettering will take you to that section), so you will need Adobe Acrobat Reader (if you don't already have it you can get free here:
http://get.adobe.com/reader/
Also, once you have done all you can turn the printer off for a moment then turn it back on.
Hope this helps. Good luck
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make sure your drawer size shows 11x17 on display if not push user interface button then select the drawer and set it to 11x17

Check input paper feeder at top too - easy to miss. Top flips open with a firm (but not excessive) pull, so you can look there.

If you are sure you've opened and looked under every available panel on the printer (there are many!), turn it off and unplug for half a minute. Make sure all panels are back properly in place, but leave out the paper tray (and no paper either in the rear input paper feeder).

Plug in and turn on. Wait for it to finish its start-up sequence - it should complain about no paper.

Check the paper is flat and straight in the paper tray, and no excess room between paper and guides, and put it in again.

Print test page.

How is it now?

usual problem is a paper sensor (most likely a small lever) has gotten stuck.. find the paper sensors and reposition them

if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it

Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.

For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

1. Clear the paper jam
a. turn the printer off and unplug the power cord from wall outlet
b. check if there are paper jammed in the input and output tray
c. check if there are paper jammed in the rear door
c1. open the rear access door by pressing the handle to the right and then pull out the door
d. check if there are any paper jammed in the document feeder (if you have any document feeder)
2. Clean the rollers of the printer using a lint free cloth that is moist with water
3. Close the rear access door and then turn the printer on
4. Try to print again