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Posted on Jul 07, 2011
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Only 3 years old. Fan runs does not collect ANY water. #1 We have it set at Maximum #2 How exactly do we take it apart to clean filter? #3 Clearance space is ok #4 Temperature in basement ok please give step by step on how, where to take apart to clean filter front/ back?

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  • Posted on Jul 07, 2011
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First turn the Master ON/OFF Switch to OFF & Unplug the unit.

Depending on the model, (in both cases, the filter is behind the louvers on the front) by removing the water collection bucket and looking up into the water bucket cavity, just behind the louvers, for what will look like a plastic pull tab handle. If you see this, pull it straight down an out.
If the filter is not there, look on the right hand side of the unit, just behind the louvers. There will be a trap door that will flip open, There you will see the plastic frame of the filter. Pull it straight out to remove it.

The filter can be vacuumed or if it's really dirty, wash it in warm water and dish washing liquid, rinse thoroughly and allow it to completely dry, before reinstalling it. NEVER operate the unit with out the filter installed.

Hope this helped you.

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1answer

Kenmore dehumidifier will run but collects no water and turns off and fan is not turning on
There are 5 basic, but solvable reasons for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit
(No LED screen), set the humidity extraction knob on Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you and thanks for choosing FixYa
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Sep 12, 2011 • Kenmore 54501 Dehumidifier
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From a cold start, the dehumidifier starts and the fan kicks on. But after running for 2-3 minutes it shuts off. If you remove bucket and reinstall the fan will come on for a short period and shut off...
Wayne, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit
(no LED screen) set the humidity extraction knob on maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.
Read full answer
Sep 12, 2011 • Whirlpool AD50USS Dehumidifier
0helpful
1answer

The dehumidifier does not collect any water, the fan is running and I can hear the compressor kick on and briefly run 10-15 seconds, The fan runs continuously.
There are 5 basic, yet solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
controlled model, set the humidity extraction level on Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to troubleshoot and solve the problem.
Read full answer
Jul 08, 2011 • Maytag M7DH45B2A Dehumidifier
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1answer

My dehumidification unit has stopped collecting water The fan is running. Do you know the possible causes?
There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If your unit has a manual
Control, rather than an LED Screen, set the knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot & solve the problem.
Read full answer
Jul 04, 2011 • Maytag Dehumidifiers
0helpful
1answer

Hi. Our dehumidifier is kept in the basement. It collected water for about three years. Now it runs but does not collect water. I cleaned the filter, took the water bin out and put it back in, but it...
Gweinstock1, there are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.If you unit does not have an
LED screen on the control panel, turn the manual control to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
Dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot and solve the problem. Please let me know. Thanks.
Read full answer
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0helpful
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THE DEHUMIDIFIER TURNS ON & OFF WITHOUT A PROBLEM BUT IT DOES NOT COLLECT ANY WATER. I KNOW THERE IS WATER IN THE AIR B/C IN THE PAST IT USE DTO COLLECT 1/2 A BUCKET IN MY BASEMENT, WHEREAS NOW IT...
Nika, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If your unit has a manual
control, rather than an LED Screen. Turn the Manual knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
Read full answer
Jun 28, 2011 • Goldstar DH504EL Dehumidifier
0helpful
1answer

2 yr. old. worked great. Then started shuting down self changing setting to low. shortly after, shuts down after 3 min. no water collection, unit is hot. Took apart. Cleaned everything inside, and filter....
Robinson, it really sounds like the compressor is overheating. This may be caused by a low refrigerant gas in the compressor. Or the compressor's oil has leaked down. But, if you took the unit apart to clean it, I would think that you would have noticed an oily residue. If it is the compressor (other than needing to be recharged) it would cost almost as much to replace it, as it would be to buy a new unit.
At least with a new one, you'd have a one year warranty and more, if you purchase an extended warranty.

Hope this helped you.
Read full answer
Jun 02, 2011 • Dehumidifiers
0helpful
2answers

Product is about 6 years old. Used in basement. Worked great until this year. Now will run continuously but collect little water. What type of service do I need? This is a 65 pint per day Whirlpool.
There is some service that you can do ... Clean the filter and the cooling coils, regularly. Check the humidity level that you have the unit set on. It may be set to low and there's just not that much humidity in the air at this time, for it to collect. From what you said, it sounds like you may have it set on continuous cycle which could account for the lack of a lot of water in the bucket. In continuous run, the fan stays ON all the time. It's supposed to do that, so that the air is constantly moving and the sensor only turns the compressor ON, if it senses a humidity level 5% higher than what you have it set for. Try running the unit on a 1 or 2 hour cycle (if your model will do that) rather than continuous cycle.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.
Read full answer
May 18, 2011 • Whirlpool 75-Pint Dehumidifier
0helpful
1answer

My 54351 dehumidifier runs for hours and doesn't collect much wat
I hope someone answers this because I'm having the same problem. Mine is about 4 years old. I thought it was my filthy filter but cleaning didn't change the problem.
Read full answer
Dec 04, 2009 • Kenmore 54351 Dehumidifier
38helpful
5answers

Dehumidifier does not collect water.
My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this
Read full answer
Dec 06, 2006 • Kenmore 54501 Dehumidifier
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