During the cleaning our our tissamo we have lost the part that punctures the coffee pod. Where can we buy this part?

Sounds like someone Bent the peice where the POD is Punctured.. or the Hindge on the Pod Holder is bent..let us know what you find !!

The machine will punch the holes into the pod when you close the latch

full clean even a descale
and flush out jets

When you insert a pod there is a sharp pin like piece of plastic that punctures the pod to allow water to flow into it. Right next to that puncture-pin there is one or more little tubes where the water is pushed out of. Take a paper clip and shove it up there and move it around to unclog it. There are most likelycoffee grinds stuck up there. You should put a paperclip up there to loosen the grinds/unclog it and then run it without a pod. You may need to do this a few times but you should notice coffee grinds passing through into the cup with the hot water even when you run it without a pod for a few times. You will notice the water coming out faster and stronger; now you can use it as your normally would.

If this solution is helpful please rate/vote for me.

When you insert a pod there is a sharp pin like piece of plastic that punctures the pod to allow water to flow into it. Right next to that puncture-pin there is one or more little tubes where the water is pushed out of. Take a paper clip and shove it up there and move it around to unclog it. There are most likely coffee grinds stuck up there. You should put a paperclip up there to loosen the grinds/unclog it and then run it without a pod. You may need to do this a few times but you should notice coffee grinds passing through into the cup with the hot water even when you run it without a pod for a few times. You will notice the water coming out faster and stronger; now you can use it as your normally would.

If this solution is helpful please rate/vote for me.

Thank you.

I'm not sure if your saying it does not brew a cup of coffee at all or it is brewing but only cold water comes out. If it is just sitting there making a whinning noise and not delivering water it may just be dirty. To clean it you need to fill the resivior with a 50% white viniger and 50% water mixture. Run a brew cycle and let it sit for an hour. Then run several cycles through until it is out, refill the resivior with water only, run it completely through and continue with the water only until there is no more viniger smell or tatse. You will need to clean the brewer needle heads as well. Lift the handle to access the coffee pod compartment, remove the pod basket and use a paper clip to clean out the hole in the puncture needle. With the lever still raised, use the paper clip to clean out the three holes in the upper needle head. Replace the pod basket, close the handle and run a couple brew cycles through without a coffee pod.

the K-cup is punctured at the top and at the bottom.
you can take a corkscrew, and puncture a number of holes in the bottom of the K-Cup... verify there is a hole at the top... just before you start to brew... press down on the black arm over the cup... but not too hard...Lets see what happens... if it all looks good... no problems... then we need to either adjust the arm... or shim the k-Cup up a little bit...
you may also check the rubber Seal around the top pin that punctures the K-cup...
sounds like you lost your rubber seal around the top of the K-cup...

you can re-phrase after looking and testing....


Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/lisa_52daba487e5b4d53

Check that pod has a punctured hole on BOTH ends.. If the bottom or to wear not punctured this will happen with most Keurigs.
Replace the pod holder if defective.

This may be one of two issues:
1. The pump is malfunctioning which can cause the internal reservior to not completely fill which causes issues during brewing. My unit dribbled random amounts of water instead of brewing for about a week before the pump died completely.
2. The puncture seal isn't in the right position. Open the Keurig fully so you can see the sharp puncture pin. Very Carefully push the black rubber gasket around it all the way up. Then pull it back down about 1/16". Brew a cup, if the problem continues, try sliding the gasket further down by increments of 1/32".

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