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Posted on Feb 27, 2011
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Remote controlled gas log fire will not ignite,relaced batteries,cleaned logs etc,worked a couple of times then refused to ignite again ,can hear ignition ticking but cannot hear any gas coming through , will not ignite, also banging noise from gas pipe when trying to ignite?

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  • Master 4,736 Answers
  • Posted on Feb 27, 2011
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If you're using propane gas, the banging noise you hear is air in the gas line, which means either your tank is empty or the the tank regulator is frozen (if it's ,below freezing in your area). If the tank regulator is frozen, soak a bath towel in hot water and quickly place it around the regulator. It should thaw fairly quickly and the gas will start flowing again. However, you may need to purge the air out of the gas line to gas log burner. Rather than using the electronic ignitor, do it manually, until you smell gas, left off the control knob and wait 5 minutes and then try lighting the pilot electronically.

If you're using Natural Gas, it may still be a pressure problem to the burner. You'll need to have that professionally checked.

Hope this helped to solve your problem.

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Used since 9/23/05 and was fine. Now I can light the pilot and it stays on fine. Turn on logs and NOTHING! I have a remote and it has new batteries and turns the switch and you can hear the poomp when the...

Hi, when you say that when you turn on the switch to the on position to fire the logs, is this poomp you hear a short burst of gas igniting? If it is and it doesn't stay on, this is a sign of your manifold pressure being to high, or also the burners are plugged as we call this poomp, pre- ignition, or delayed. We know that the thermocouple is good as the pilot is staying light and you have a good strong pilot flame, so if the main gas valve is trying to lite by this poof you are hearing, the problem would more then likely be dirty or plugged burners/burner and that's where I would be looking to clean out. Now, if you hit the switch and you hear a noise but no gas starts to flow, the problem would be in the main gas valve coil opening for a split second or just clicking and not opening. In this case, your gas valve has failed you. It would be a standard valve that you could pick up at any appliance parts house, millivolt that you could replace your self. In any case, it just sounds as though you need to get to the burner or burners and check to see if the have built up soot over the last 5 years. I don't believe it is anything serious that you can't repair. A little TLC should take care of your problem. Please don't forget to rate me, and please leave a comment for me under my user name below. I would really like to know what you find and I will be hear if this doesn't solve your problem, but I am confident it will if you do the things I have asked.
Sincerely,
Shastalaker7
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