The disc is probably an incompatible format for this model player. Even if the disc is finalised in your PC, or in a DVD recorder, this player may still be unable to read it. Some DVD recorder/players do not recognise DVD+R (or +R DL) media, while others won't recognise +/-RW discs (except CD-RW); this is a model limitation - not a fault with either your player, the PC burning software or the discs themselves.
Nothing can be done to fix this except purchasing a model which accepts multimedia (+R/DVD-RAM etc). The question is, does your player play ANY normal DVDs? I am guessing your player will accept DVD-R DL discs just fine since this is standard as well as proper shop-bought movies.
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