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Today, suddenly the touchscreen of my samsung star touch, stopped working. Tried switching off, battery reinstall, pressing hard on screen, nothing worked. Pls help.
thanks
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DO NOT OPERATE AS TOUCH PANTLLA Touchscreen computers and handheld devices are the newest wave of technological gadgets as of 2010. While these devices function impressively, they can malfunction just like any other technical device. Troubleshooting the touchscreen is simple and often will correct any issues.
Identify how the screen is behaving. A touchscreen will malfunction in one of two areas--sensitivity or position. If you touch the screen and the cursor is not centered on your finger, this is a position error and requires recalibration of the screen. If you touch the screen and it does not register your touch without pressing hard, this is a sensitivity error. If you touch the screen and nothing happens, this can be a sensitivity error or a malfunctioning screen. Calibrate the screen. For all main errors, calibrating the screen will correct the issue. Every device has a different method of calibration but can usually be found under a "Tools" or "Diagnostics" menu option. Reload the device. For handheld devices, remove the battery and let the device rest for no less than five minutes. For computer or computer system devices, power down the device, disconnect the touchscreen device from the computer and remove any power cords to it. Allow the device to rest for five minutes. Reattach the device or reinstall the battery and power up the device. If issues persist, reload the software for the device. For handheld devices, do a full wipe of the device and return it to factory specifications. For add-on devices to a computer or computer system, uninstall the device and reinstall the drivers. If reloading, registering or calibrating the device does not work, consult the manufacturer for possible warranty replacement options.
Well it seems to me that it is what it is. Touch screen is broken, probably it was in pocket and you pressed the screen hard or it was wet somehow. It is best to take it to repair store for analysis.
Welcome to Fixya. Things that may cause the touchscreen not to respond:
Check if there are no damages on the touch screen area
Make sure that the phone has never been dropped.
Solution:
Turn off the phone then take the battery out.
Press and hold the power button for 15secs then put the battery back in.
This will reset the software of the phone if the problem is software only.
If still screen is not giving any response then the issue would be more of an internal hardware problem. Here's a link to help you further test the issue. Thank you for using Fixya!
check the conector of the touch, if the touchscreen connector is not connected properly just unconnect and connect properly ,if it does not work buy a touchscreen.
A friend had a similar problem, with the touchscreen not responding at all. I read somewhere on the internet that if you press the four corners of the screen very hard with your thumbs it may come back. I tried it...and it worked!
HI,
Have you tried to reset the Phone to factory defaults. To do this you need to keep the left and right (-) pressed and with the stylus press the reset button on the left. This would take the phone to factory reset.
If the screen still does not work its time to get it serviced and repair centre. Most probably it would have to replaced.
You may have dust accumulation around the edges of your touchscreen, between the screen and the case.
Try using a can of compressed air. Gently press down on the edges of the touchscreen to expose the gap between the screen and the case, and shoot the air in there. This worked for me when my Treo 600 touchscreen stopped responding.
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