Hi, somehow the external key counter option for your copier got turned on. This option is typically used for coin-operated copiers such as those found in libraries. You can turn this option off by doing the following:
- Press the User Tools button
- Select System Settings
- Select Admin Tools
- Select Key Counter Management
- Choose Off, or de-select the full-color option if it is selected.
- Exit out of User Tools
Now you should be able to copy normally!
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