Help..thanksgiving is tomorrow and my GE will not get cold. i noticed a few days ago some water on the floor in front of the freezer - maybe about 1/2 C. the back panel of the freezer had a lot of frost/snow. i scraped it off and turned the unit off, but when i turn it on the air coming into the freezer is not cold. the ridge is not cold. help

John Tripp

• 4656 Answers
• Posted on Mar 24, 2009

SOURCE: Frost build up in freezer and warm temp in a GE Profile TFX22PRXB

Modern refrigerators are designed to self defrost and it is essential to the airflow to have an evaporator coil that is clear for air movement. If the rear interior panel of the freezer has frost appearing, it is most likely a defrost problem and must be corrected before temperatures can be restored to normal. Your refrigerator most likely has a defrost timer located on bottom behind grate, or inside behind control panel. Could you find the correct model number so I can help you better. Thanks, Sea Breeze
Look at following areas for the model number

• Beneath Or Inside Food Compartment On Cabinet Frame
• On Plate Lower Front Or Rear Of Cabinet
• Beside Compressor Door On Right End
• Near Rear Of Cabinet
• Inside Liner At Top

John Tripp

• 4656 Answers
• Posted on May 19, 2009

SOURCE: Frost inside and ice on floor of freezer

The water can only come from 2 places, the drain is blocked or the ice maker is over filling.The temps are too good to have any other things going wrong. Let me know, Thanks, Sea Breeze

SOURCE: GE Model GSH22JFTA Top of Fridg and Freezer not cold

check the door gaskets for air leakage

SOURCE: freezer works, but fridge doesn't

try checking the fan in the freezer at the top which pushes the coldness over to the freezer

SOURCE: The freezer section is cold but not freezing, I

This is due to a defrost issue.

What happens is, your coil will freeze up, blocking the airflow into your fresh food side, this making it warm in there. This also makes your freezer side, not cool properly either, because the air cannot circulate around as well. This may be your control board on the back of the unit, as it several relays that control all the function of your unit. This could also be a bad heater and Bi-metal.


What you'll need to do, is open the freezer, remove the the racks, and then remove the back panel of the freezer, be sure to unplug the unit first. Get yourself a hair dryer, set on medium, not to high, it could melt your plastic on the sides of your machine. You'll need to melt the ice off your coil, once this is melted, the unit will temporarily work, until it starts to freeze back up. Once your in there, you can check the heater, with a multi-meter, to see if it has continuity to it, or to see if its broke, as its a glass heater. If the heater is fine, (not broke, and has continuity). You are looking at replacing the main control board, which sits on the back of the unit, freezer side.