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Theres a few things you can do, HP normally makes you install a slew of programs with the driver, see if you can find the program called something like "HP Scan" and try to use that to scan things. If that does that work, reinstall the driver.
Hope that helped!
#334 is an eprom error and if turning on and off does not reset it, you have something going on with the main logic board. http://printer1.blogspot.com/2009/01/canon-multipass-mp730-service-manual.html
Above is a service and repair manual this will assist you to troubleshoot and hopefully repair, although I fear with this type of fault, it needs to be returned to the factory.
You can open up the device and look inside. You'll prob ably find a jammed peice of paper or a paper clip or some obstacle inside jamming either the rollers or the track for the print head, or both.
Scanners scan a document in picture format(JPEG) dot per dot. Their are complete programs out ther that will scan a document and turn it into a text fine. They are far more expensive that just copy a picture of some words on a page, Typical scanner function. I hope I have explained it well.
When trying to print color documents or photos using our Canon MultiPASS 700, the photo or document will have stripes all the way through it. It has also developed a problem of having fine lines that do not print when we are printing a black and white document.
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