Posted on Jun 04, 2008

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DVD drive My DVD drive (D:) will not detect any DVD's. It all started when the drive started skipping on my DVD's and now it won't detect them anymore. I use Dell Media Experience and I've tried everything. My CD-RW drive (E:) works perfectly with Dell Media experience. Is this a software/hardware problem? And how do I fix this?

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Anonymous

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Posted on Jun 04, 2008

Anonymous

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You need to by a disk for cleaning your CD-ROM. The laser has more than likely gotten dirty. Someone has put a dirty CD into that drive. It only takes a spec of dust to do this. Always wipe your CD'S with a cleaning cloth from the inside edge outward before you ever put them into your CD-Rom. Never clean in circles. You can buy a kit for this at Walmart or a Computer store.

I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future

Anonymous Jun 09, 2008

Did you try what I told you to do? I can keep helping you if you want me to. You need to tell me what you have tried.

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This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:

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- If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .