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Re: Not turning on. Was running fine, but turned off to...
You have either tripped a breaker at the breaker panel, or you have a short in the vacuum somewhere. Try plugging it in a different outlet in a separate room.
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It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.
If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.
Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.
# 1 myou just take the bag out make sure ytou sponge filter is in place athe top and turn it on the power switch just turns on ,machine ther is no wet dry switch just an empty bagless cannister is all you need make sure the ball outlet in vacumn is working it stops water from overfilling cannister # 2 just use the proper bag and attachment to vacumn up the drywall dust a good building supply store has special sanding attachments for vacumn so you can sand and vacumn at the same time
This is fairly easy. Click on the button at the top of the hand above the cannister. It's a purple button and the handle faces the front and says Dyson on it. This separate the cannister from the body.
Next, hold the now full cannister above a trash can and click on the red button which was below the purple button (but hidden when it was attached).
Probably a hose clog. Check the hose on the back of the cannister. Most likely clogged where it attaches to allow debris into the cannister. If cannister is not filling up, that's a sure sign. To remove from top of back of cannister, just turn the ring on the end of the hose to release. Take it outside and push a long thin object through it to force out the clogged hair or debris. The motor is designed to shut off the vacuum cleaner for 30 minutes when this happens to avoid burning up your motor.
This may seem obvious, but do you still have the retainer for the filter? I'm not sure how old your unit is, but in the newer ones there should be a black piece (the retainer) that pushes in to the cylinder that the filter slips over. You should push this piece up until it stops, and then turn it so that it locks in place. I have had people throw this piece out by accident when they empty the container.
Check the brush roll ends to see if they have melted or frozen. They should turn freely, part #361869-1. Make sure the belt isn't being pinched somewhere.
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