No dial tone on hand set battery is new lights up

place that headset in the BASE not one of the stand alone chargers for a few seconds. that should "sync" it with the system.

buy a new battery for the phone

Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.

After going around and around and around with YOU people, I finally gave up and took the damned phone back to the store where I bought it. The first store wouldn't take it back, because I had the receipt (which was from early September, 2008 - which was past the 90 days), so I took it to their other location and told them that I lost the receipt. I got a brand new replacement. If the new one should fail to work, I'll take it back again WITHOUT the receipt, and upgrade to another brand. Thanks anyway.

I guess its time to get new batteries

If you got this second hand more than likely the battery in the hand set is dead. Batteries Plus has batteries for EVERYTHING.

After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.

Press and hold the "Mute" or "Clear" button until the handset beeps to clear the New Voice Mail allert.

Lisa, If the 900MHZ phone is Model 26928M programming for rotary dial usually goes like below, can't hurt to try on any model. TONE/PULSE DIALING This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing. The phone is pre-set for touch-tone use. To set to tone or pulse dialing: 1. Press and hold the program button for two seconds. You will hear a beep. 2. Press the *tone button to select Tone Dialing or press #pause to select Pulse Dialing. 3. Press the program button again. You will hear a confirmation tone.