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Posted on Sep 09, 2010
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When trying to print an 11 x 17 word 2010 document that displays properly on the screen only a portion approximately 8.5 x 11 prints out of my 3 month old HP business Inkjet 2800 printer.

1 Answer

Steve Allison

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  • HP Master 5,569 Answers
  • Posted on Sep 09, 2010
Steve Allison
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It may be that an updated driver is needed; that would be available from the HP website. You should be able to manually set the printer via the HP user software that came with it although it seems that Word should be able to do that automatically.

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Cleaning inkjet nozzles

Here's what I found here:

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Cleaning the print cartridge nozzles
To improve print quality, you may need to clean the print cartridge nozzles.
Clean the nozzles when:
• Characters are not printing completely.
• White dashes appear in graphics or printed text.
• Print is smudged or too dark.
• Colors on print jobs are faded or they differ from the colors on the
screen.
• Vertical, straight lines are not smooth.
43
You can use the operator panel or the Lexmark X5100 Series Solution
Center to clean the nozzles.
Using the operator panel
1 Load paper in the All-In-One. For help, see page 16.
2 Press Options until Cartridges appears on the display.
3 Press the right arrow until Clean appears on the display.
4 Press Select.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
5 Print your document again to verify your print quality has improved.
6 To further improve print quality, try wiping the print cartridge nozzles
and contacts (see page 44), and then print your document again.
7 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Using the Lexmark X5100 Series Solution Center
1 Load plain paper in the All-In-One. For help, see page 16.
2 Click Start Programs Lexmark X5100 Series Lexmark X5100
Series Solution Center.
3 Click the Maintenance tab.
4 From the Maintenance tab, click Clean to fix horizontal streaks.
5 Click Print.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
6 Print your document again to verify your print quality has improved.
44
7 To further improve print quality, try wiping the print cartridge nozzles
and contacts (see page 44), and then print your document again.
8 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
If the print quality does not improve after cleaning the print cartridge
nozzles, dried ink may be on the nozzles or contacts. To wipe the print
cartridge nozzles and contacts:
1 Remove the print cartridges. For help, see page 38.
2 Dampen a clean, lint-free cloth with water.
3 Hold the cloth against the gold nozzle area for about three seconds.
Gently blot and wipe dry in one direction (this prevents the colors in
the color cartridge from mixing).
4 Hold a clean, damp section of cloth against the contacts for about
three seconds. Gently blot and wipe dry in one direction.
Nozzles
Contacts
45
5 Let the nozzles and contacts dry completely.
6 Reinstall the print cartridges, and then print your document again.
7 If the print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
8 If print quality is still unsatisfactory, replace your print cartridges. For
help, see page 38.
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2. Use the Numeric buttons, or the button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button.

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My Lexmark Z 515 printer does not print clearly especially the second part of a piece of paper. How can I clean the printer?

Hi there,
To improve print quality
1 On the operator panel, press Options repeatedly until
Cartridges appears.
2 Press the right arrow button until Align appears, and then press
Select.
An alignment page prints. Once the alignment sheet prints, your
automatic alignment is complete.
You may need to clean the print cartridge nozzles.
Using the operator panel
1
Load paper in the All-In-One.
2 Press Options until Cartridges appears on the display.
3 Press the right arrow until Clean appears on the display.
4 Press Select.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
5 Print your document again to verify your print quality has improved.
6 Try wiping the print cartridge nozzles and contacts, and then print your document again.
7 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Using the Lexmark X5100 Series Solution Center
1
Load plain paper in the All-In-One. 2 Click Start Programs Lexmark X5100 Series Lexmark X5100 Series Solution Center.
3 Click the Maintenance tab.
4 From the Maintenance tab, click Clean to fix horizontal streaks.
5 Click Print.
6 Print your document again to verify your print quality has improved.
7 Try wiping the print cartridge nozzles and contacts, and then print your document again.
8 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
If the print quality does not improve after cleaning the print cartridge
nozzles, dried ink may be on the nozzles or contacts. To wipe the print
cartridge nozzles and contacts:
1 Remove the print cartridges.
2 Dampen a clean, lint-free cloth with water.
3 Hold the cloth against the gold nozzle area for about three seconds.
Gently blot and wipe dry in one direction (this prevents the colors in
the color cartridge from mixing).
4 Remove the old cartridges
5 Let the nozzles and contacts dry completely.
6 Reinstall the print cartridges, and then print your document again.
7 If the print quality has not improved, try cleaning the print
nozzles up to two more times
8 If print quality is still unsatisfactory, replace your print cartridges.

Hope this helps.
Thanks
Have a good day.
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Docs in memory and can't retrieve

Hi,

1. At the copier, press the "Box" button
2. Press the “System User Box” on the display screen
3. Press the “Print User Button” on the display screen
4. At the “Access” field, enter your username that you created
5. At the “Password” field, enter your password that you created
6. Select the document that you want to print on the display screen
7. Press the “Print” button on the display screen
8. Press the “Start” button on the copier/printer

Thanks for contacting Fixya.
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1answer

Documents not printing

follow this steps 1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly
Not finding what you are looking for?

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