Bizhub 350 error code EA3226 when trying to scan to email

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Self Help Product Support Konica Minolta Business Solutions Inc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

your email settings got messed up... you need to go to pagescope (web interface) by typing the ip address in your webbrouser that is connected to the network and check the scan settings to see if mybe you missed something or if something has changed....

this error code is not listed in any of the konica c220 books or on the konica minolta service tech internet site

this means the computer name and or passwordare incorrect when creating the one touch key in the user name and password fields the user name and password must match exactly to the name and password on the pc

The scan-to-email may have been set up originally to utilize the old email server, using the old domain as the conduit for sending the scans through your network.
You may have to load the driver onto the new email server, or the main network server itself (which would then allow you to scan to emails with any destination as it is using the networks connectivity to deliver the emails, not the email server).
Then you can set up as many new user accounts as you want.

Scanner operations
Error Code Cause Remedy
EAXXXX ImageReceiver was not started.
Start ImageReceiver.
The IP address of the recipient
is not specified correctly in the
dialog box that appears after
clicking “Receive Settings”,
then “Connection Filter”.
Click “Receive Settings”, then “Connection
Filter”, specify the correct IP
address, and then restart ImageReceiver.
ImageReceiver is not operating
correctly.
Restart the computer.
Re-install IP Scanner.
Check the TCP/IP settings on the computer.
The LAN cable is not connected.
Check that the LAN cable is correctly
connected.
The network settings on the
computer are not specified
correctly.
Check the TCP/IP settings on the computer.
The network load on the recipient’s
computer is too high.
Check that large e-mail messages are
not being received at the recipient’s
computer and that large files are not
being downloaded from the Web.
Too much data is being sent. If a high scanning resolution has been
specified, reduce the resolution or decrease
the number of pages scanned
at one time, and then scan the document
again.
Access is blocked by the setting
specified for the computer’s
firewall (Windows
firewall) for the Internet connection.
Change the setting specified for the
computer’s firewall (Windows firewall)
for the Internet connection according
to the instructions from your network
administrator.

I have a Canon ir 3045 copier. I had sucessfully scanned two documents but the third scanned document (107 pages) was not emailed to me. When I click on press details, the job type reads #801. how do i retrieve the document?

What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

Try re-entering user name and password or try a different user name and password for email account saved in the machine.