My oven temperature indicator will go backwards in temperature from 350 degrees even when I press the button to make it go up. It will heat fine and my broiler works on 500. It seems that my circuit board may have gone awry. Funny thing is I just self-cleaned the oven on Saturday and baked in it yesterday and won't go above 350 only downward no matter what I do.
Had same problem, had computer checked out by profesisonal. Was ok. But it seems it is the control pad that clean cycle screws up. Try this (thanks to my wife and her experimental prowess). 1. turn oven on to custom broil. 2. push down temp button to 375. 3. press bake button. 4. You should now have up or down temp. We think you have to get past pre heat cycle in order for this to work. But work it does.
If the Whirlpool oven bakes great at 350 degrees, then the problem your having is with the membrane circuitry = The touchpad/keypad on your oven is faulty. The button itself is bad.
You can read more about this issue here -- http://blog.fixyourboard.com/2015/08/18/whirlpool-oven-wont-increase-temperature-up-arrow-decreases-temperature-e1-f2-error/
Replacement touchpads are available for your unit through FixYourBoard.com
Whirlpool Models that normally experience this issue below -- GBS277PDB0, GBS277PDB1, GBS277PDQ0, GBS277PDQ1, GBS277PDS1, GBS307PDB0, GBS307PDB1, GBS307PDQ0, GBS307PDQ1, GBS307PDS1, GBS307PDT1, RBS245PDB1, RBS245PDB2, RBS245PDB4, RBS245PDB6, RBS245PDQ1, RBS245PDQ2, RBS245PDQ4, RBS245PDQ6, RBS248PDB4, RBS248PDQ4, RBS275PDB1, RBS275PDB2, RBS275PDB4, RBS275PDB6, RBS275PDQ1, RBS275PDQ2, RBS275PDQ4, RBS275PDQ6, RBS277PDB1, RBS277PDB2, RBS277PDB4, RBS277PDQ1, RBS277PDQ2, RBS277PDQ4, RBS305PDB1, RBS305PDB2, RBS305PDB4, RBS305PDB6, RBS305PDQ1, RBS305PDQ2, RBS305PDQ4, RBS305PDQ6, RBS305PDZ1, RBS305PDZ2, RBS305PDZ4, RBS305PDZ6, RBS307PDB1, RBS307PDB2, RBS307PDB4, RBS307PDQ1, RBS307PDQ2, RBS307PDQ4, RS675PXEB0, RS675PXEB2, RS675PXEQ0, RS675PXEQ2, RS675PXEZ0, RS675PXEZ2, RS675PXGB0, RS675PXGQ0, RS675PXGZ0, RS676PXEQ0, RS676PXEZ0, RS696PXEB0, RS696PXEB2, RS696PXEQ0, RS696PXEQ2, RS696PXGB0, RS696PXGB2, RS696PXGQ0, RS696PXGQ2
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