Hello,
When your operating system on the computer is Windows:
Run the Sansa Firmware Updater to get the Sansa Media Converter: http://kb.sandisk.com/app/answers/detail/a_id/101/related/1
When your operating system on your computer is Mac, or when you want to update manually:
go to the Sansa forum: http://forums.sandisk.com/sansa/board?board.id=e200
note
Only when you have the e200 series version 2 player, videos can be viewed from the microSD card.
Accessing the microSD card:
http://kb.sandisk.com/app/answers/detail/a_id/167
Highest capacity of the microSD card:
Verify the version of the player. To check, go to Settings > Info.
For 01.xx.xx firmware (e200 version 1) - up to 2GB microSD cards
For 03.xx.xx firmware (e200 version 2) - up to 16GB microSDHC cards
Differences between e200 version 1, 2 and Rhapsody player:
http://kb.sandisk.com/app/answers/detail/a_id/193
For supported files, see:
http://kb.sandisk.com/app/answers/detail/a_id/21
and
http://kb.sandisk.com/app/answers/detail/a_id/32
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