The most simple way is to just to buy a tool like Windows Password Reset 9.0 It will save your plenty of time and it is very effectively. http://www.reset-windows-password.com
We'll hope she hasn't entered a BIOS password...seems doubtful. On a differerent computer. you can find a download site where you can obtain the Geek Squad MRI disc, burn it and boot her computer from that CD. In the password section you can activate Samurai Password program and it will erase the passwords and she can start over.
Ciao
231 views
Usually answered in minutes!
×