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Anonymous
Anonymous Posted on Jul 19, 2010
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Caller ID Can you please help me program our phones to show Caller ID? Thank you!

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  • Carl Navarro
    Carl Navarro Jul 19, 2010

    What system cabinet do you have in the back room? This requires 3 things, CID service, hardware, and software on the proper system.

  • Anonymous Jul 19, 2010

    Thank you, I realized that we do not have a CLID card. Thank you for your time!

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Carl Navarro

Carl Navarro

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  • NorStar Master 2,460 Answers
  • Posted on Jul 20, 2010
Carl Navarro
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Joined: Aug 23, 2008
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Yep. It requires a TD-193 CID card. They are kinda hard to find, but they can be had for $150-200. The last one I had got "lost" by a major shipping concern. That's tha last time I insure it for wholesale value LOL

Testimonial: "perfect answer :)"

  • Carl Navarro
    Carl Navarro Jul 20, 2010

    Whoops, wrong system. I'm working two CID questions and I gessed wrong :-). Yes, you need the CID system, generally in a CICS it's a CID 4-port trunk card. I'm working on a CID upgrade in Ohio now. IIRC it also need 6.0 or greater software and you press Feature 811 or 812 to see the call log. I think it's about $400 or so for the card and your dealer might give you a trade in on the present trunk card.

    cn

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I just received KX-T7730 phone with an LCD screen and it is not showing the caller ID # that is dialing in. It only displays CO 1. The previous phone similar to KX-T7730 shows the caller id #. So how can I...
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http://www.retrevo.com/support/Sony-IT-M602-Telephones-manual/id/751bh629/t/2/
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The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
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