It tells you that you should charge the battery for a minimum of 10 hours, but the charger stops charging after 20 - 30 minutes and the indicator light shows a constant red light. How can it charge for 10 hours as instructed?
The problem is your batteries are either over heating or worn out. You might also have a problem with the charger but you'll need Dewalt tech support to determine if it's good or bad.
The first thing to do is clean the contacts. Use a white plastic pencil eraser and clean all the contacts you can reach. If there are any contact you can reach with the eraser use a Q-tip that is just damp (not wet) with rubbing alcohol to clean them.
Discharge your batteries completely then put them in the freezer for 8-24 hours. Take the batteries out of the freezer and let the set 24-48 hours after that put them on the charger, they'll either charge or you need new batteries (more likely) or a charger.
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