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Posted on Jun 14, 2010

Hi i have a sony ericsson vivaz u5i. My phone wont switch on the red light comes on when charging and the screen comes up white with sony ericsson for a few mins then goes off and wont do anyhing. Is there a master reset button/key or some other way 2 reset the full phone to factory settings. thanks

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  • Posted on Mar 24, 2011
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Use repair fonction on sony ericsson pc suite

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Hi i have a sony ericsson vivaz u5i. My phone wont switch on the red light comes on when charging and the screen comes up white with sony ericsson for a few mins then goes off and wont do anyhing. Is there...

First method:
  1. If the display is off, hold down the Power button to turn it back on.
  2. After that, from the Main Menu enter Settings.
  3. Then find and select Phone.
  4. In the next step choose Phone Managment and tap Default Settings.
  5. Finally select OK to confirm the whole operation.
Second method:
  1. Start by downloading PC Companion, for example from here: http://www.sonymobile.com/gb/tools/pc-companion/
  2. Afterwards install it and run.
  3. Next, you will see window with 4 options.
  4. In the next step choose option "Support Zone New!", and click "Start".
  5. Wait for the program to install the appropriate add-on.
  6. After that you will see next window with 3 options.
  7. Go to option "Phone / Tablet Software Update", and click "Start".
  8. Select "repair my phone / tablet".
  9. Now follow the instructions and accept all informations.

  10. Please be patient and wait until preparing computer for software update is complete.
  11. Afterwards choose your phone / tablet model.
  12. If you see this window, then connect your device into your PC.
  13. Good job!
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