Power off the printer .disconnect the all usb or lan cable .open the front cover press or hold down the go button on the power 30 seconds hold down the go button ,when the 3 lid is up then press the go button 2 times all lid of press the go button 6 times . restart the printer close the front cover active lid is warming up after green then you can sure toner counter reset. eg some times it not reset when your toner cartridge is empty or too low toner.
When the toner light is on this means the toner is empty and needs to be replaced before it can print again. Replace the toner and you will be able to print again.
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