HP Photosmart C7250 All-In-One Thermal Printer Logo
Posted on May 09, 2010
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My hp photosmart c7250 will not clear printing jam. after reseting, the rollers keep running until it times out then displays a print jam.

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  • Posted on May 09, 2010
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Joined: Jun 20, 2009
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Sounds more like an out of paper response rather than a jamb. Make sure the pickup roller can actually catch the paper. Use a polymit to roughen the rollers slightly in the slot where the paper is contained. If you take the paper out and look down the slide that holds the paper you will see two or sometimes 3 rollers They can become shiny and fail to grab the paper. Make sure you use proper printing paper and not photocopy paper as this is the stuff that has resinous coating that causes rollers to become shiny.

To also ensure that there is not a tiny piece of paper covering the detection eye for paper jamb use a piece of stiff card and run it through the paper path with a little assistance from you pushing it while the roller turns. This will often remove any tiny bits of paper or waxy substance from the eye.

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Step 1:

Step one: Remove any loose paper

Step 2:

Step two: Clear the jam from the All-in-One


CAUTION:Clearing a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.

Step 3:

lear the jam from the back of the All-in-OneFollow these steps to clear the jam from the back of the product
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Step 4:

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  2. Replace the rear door. Gently push the door forward until it snaps into place.
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RDO
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